Upon landing on the site, you can see a basic layout that doesn’t try to do anything more than show what the casino has to offer right away. This is to say, ALL that is has to offer.
You are met with menus for the various casino games and betting options, offers and discounts, as well as rules and regulations all on the landing page. This is a good thing, as it is saying, “look here we are, this is what we do.”
Registering to make an account is very simple, and with the mobile site especially, it is easy to follow and well laid out. There is a lot of things that this website does well, and so it 21 Casino is a worthwhile casino gaming website to check out, and here’s why:
Bonuses and Promotions
There are a few offers that are consistent on 21 Casino, ensuring that their users are happy and playing with great rewards. They also have offers that come and go, which provide excellent one-off offers now and again, usually seasonally or in accordance with world events.
Each of these bonuses and promotions come with their own terms and conditions, but 21 Casino is brilliant in detailing what these terms and conditions are and how you can benefit from them.
Here is some of the great bonuses and promotions at 21 Casino
- 121% First Deposit Bonus: Make a first deposit and get a 121% bonus up to £300.
- Loyal Royalty: automatically build up loyalty points for every stake you make. Redeeming your loyalty points is simple. You start redeeming them when you have accumulated 1,000 points, for which you receive a £5 bonus!
- Stairway Bonus: On your first deposit between Friday and Sunday, you benefit from daily bonus spins on all three days. Your bonus spins depend on the amount you choose to deposit. Deposit £20 and you receive 10 bonus plays; deposit £50 and receive 25 bonus plays; and so on. These can be played on Fruit Shop, Stickers, Starburst, Lights, and Aloha Cluster Pays.
- Hangover Bonus: 21% Hangover Bonus up to £210 for your first deposit on both Monday and Tuesday every single week.
These all have detailed overviews of their terms and conditions, meaning you are fully informed before trying to acquire these promotions. As a good incentive to stay with them, they offer welcome bonuses that work well because they’re so giving.
Games on Offer
There is a plethora of games on offer at 21 Casino, including table games and casino games. There’s slots, jackpots, live dealers and more. Table games includes games like: Roulette, Blackjack, Poker, High Rollers, and more. The live dealer games are: Roulette, Blackjack, Dream Catcher, Hold’Em, Baccarat, Caribbean Stud, and more. They also provide bingo, video poker, fun & scratch games, and virtual betting.
All of these games are exciting, and you can pick the ones you want and ensure that you can play by your terms. They also have unique offers and discounts to set games. Some notable games on offer are: Asgardian Stones, The Falcon Hunters, Pots o’ Luck, Dead or Alive, Fruit Wrap, and much more.
The mobile site is a lot better than the desktop version, which is often the case. It has an effective layout, is easy to use, and introduces their games in a well sectioned design. It is a lot more interactive and responsive than the desktop site, too.
It has all the appropriate menus, icons, and navigation points to help you get what you want from 21 Casino, and find the games you want to play. The games themselves also work best on mobile, and this is important so that you can play on the go, like most people enjoy doing in this day and age.
Support and Customer Service
They have an effective support page, which provides Contact Us information in the form of an email that they say is 24 hours, 7 days a week. However, there isn’t a phone number or much information on how to get help with various issues. They have troubleshooting information in detail, but not much else. This is a concern, for some problems may need an immediate answer.
Safety and Fairness
They provide information about how they ensure and encourage responsible gaming for all. They detail how it is important to stop playing when it’s no longer fun, thus limiting addictive activity. They ensure that players are always over 18, and show how it is your responsibility to play carefully.
Through limits, they help to control and limit the spending on their games. This means that the number of problem gambling is restricted. This is very positive, and makes for a good casino gaming service. They put into place deposit limits, game-time reminders, account closures, time-out (take a break), access your account history, and self-exclusion.
They provide a very detailed explanation on the importance of self-control and responsible gaming. They urge you to know your limits and to always remain in control of your gaming. Here they explain when is appropriate to stop gaming, and why it’s not a good idea if you suffer from an addictive personality, or have abused substances and gaming beforehand (for example). They also provide links and further help if you do find yourself in a bad situation when playing. All excellent things to see from a casino gaming website.
Pros & Cons
- Excellent detailing of the importance of safe playing, responsible gambling and being in control
- Good amount of games
- Excellent mobile user experience with the layout and responses
- Not the best desktop website
- Not enough contact information, like a phone number
To conclude, 21 Casino is a good casino website that offers all the best casino games, along with a few of the lesser known options. The mobile site works excellently, but the desktop one could do with some work.
The games that are available are definitely all you would want from a casino site, and they also have many different options for each kind of player. The site encourages safe playing, and works hard to ensure everyone bets responsibly, so 21 Casino is a great casino site to use.