Ace Lucky Casino is a standard casino website upon first glance, which demonstrates exactly what you would want from a casino gaming website.
It is well laid out with a big promotional image, a simple menu bar along the top, and support, registration, and deposits icons along the sides where you can find exactly what you need. This design works well, as it is what people are generally used to and so it works to meet their subliminal standards.
Here is what Ace Lucky Casino has to offer for any potential online casino game players:
Bonuses and Promotions
There are a number of promotions and bonuses available to players on Ace Lucky Casino’s website. However, there could be more on offer and they could be better, to be honest.
The promotions kind of sound wishy-washy in that they are for “special players” or there is “cashback amounts on offer” but no set promotions like, “play on Friday morning and win £10 cashback” which is the kind of promotion that people like because they know they have a chance to win and they know exactly how to win, too.
Here are their promotions and bonuses from their promotions page:
- Welcome bonus 100% up to £200
- 25% cashback weekend Roulette
- 30% cashback live dealer weekend
- Wednesday Wildfire: selected new players are in store for a special treat on Wednesdays
- Weekly Surprise: thousands of pounds in bonuses up for grabs every week
- Happy Hour: Sunday special with 10 free spins on different games each week
Each of these come with their own terms and conditions which are detailed in full on the website when you click on each one, so a player will be well-informed before playing to take advantage of the offer.
Games on Offer
Ace Lucky Casino has a horde of games and betting options for every kind of player. They have slots, Roulette, live casino, table games, card games, Blackjack, video poker, and jackpots.
Top games include: Wild Seas, Twin Spin Deluxe, Cleo’s Wish, Starburst, White Rabbit, and much more. Some of their slot games include: King Kong Fury, Cool Buck, Forbidden Throne, and Panda Pow. They have all the casino games that you want and expect from a casino gaming website, like: European Roulette, Blackjack, Baccarat, and more. However, there isn’t much more in the way of casino games.
Ace Lucky Casino’s mobile website is well laid out and presents exactly what you need, where you need it. It is interactive, and has a menu in the appropriate place to aid in navigating the site. When you land, you are met by a promotion, enticing you to play.
Their logo stands out well, which is a nice touch too. Their games are presented when you scroll down, which works very well as potential players will want to scan through the site to see what they have to offer and what games are available before registering.
It shows all their top games in a neat row, and even sections them by slots, casino, and featured. When you continue down, you see more promotions, too.
The chat feature works well on mobile, too. It opens fast and is laid out simply and expertly as needed, instead of going off awkwardly to one side. You are encouraged to register before being able to play a game, which is common, and it pops up in a non-invasive way, which is an artistically simple design that is refreshing to see. Their support page is well laid out, too, with a simple, easy to follow Contact Us form.
Simply put, the mobile site is optimised and works effectively, perhaps more effectively than the desktop website.
Support and Customer Service
If you need any support, they have a Contact Us page where you can fill in a form and send it off. A member of their team will then answer your query as soon as possible, as they have a 24 hour service. They also have a chat where you can speak to a team member straight away should you need to. They also have a customer support email address for direct emailing.
Safety and Fairness
They make sure to note that they are against underage playing and compulsive gameplay. They explain how their site is for entertainment purposes only. They go through a long list of ways that they (and you) prevent problem gambling or addiction from occurring.
This is through things like: self-limits, responsible bets, time-out features, not chasing losses, keeping track of how long you’re online, learning the set rules of each game in full before playing, and being mindful of how you play and how you act.
They have the contact details for GamCare so that anyone who feels they need help with addictive gaming or problem gambling, they can get the care and support that they need. This is for gamblers anonymous, counselling services, drug and alcohol advice, and more.
Pros & Cons
- Not many casino games
- Details of how you can prevent problem gaming, and play responsibly
- Good mobile site
- Not many casino games
- Kind of a limited website
In summary, Ace Lucky Casino is a standard casino gaming website that does as it should, but offers nothing particularly spectacular. Their promotions are limited and so are the casino games on offer. However, the mobile site in particular works well and for your basic casino gaming needs, Ace Lucky Casino provides what you need in a neat package.