When you arrive on Barbados Casino’s website, you are met by whimsical characters that setup the “Barbados” theme vibe. There is also a promotion on the characters, straight away enticing you to want to play and receive their rewards.
The logo is well-made and inspires intrigue, too. This Barbados theme is a pleasure to see, and makes for a different aesthetic to a casino gaming website.
Here is what Barbados Casino provides its players on this online casino site:
Bonuses and Promotions
Every good casino gaming website offers discounts, promotions, and bonuses to their loyal or new players. However, Barbados Casino doesn’t offer that many bonuses, it seems, to their players in terms of general promotions and bonuses throughout the week that anyone can obtain. Here are what they have to offer in the way of promos and bonuses at the moment:
- New Player Package: get a bonus up to £200 and 100 extra spins
- VIP Weekly Cashback: cashback every month from their VIP exclusive offers
- £10,000 for the Last Survivors: set a record and win cash
- Exclusive club: offers a variety of different exclusive benefits and bonuses for
- New Members, Bronze VIPs, Silver VIPs, Gold VIPs, Platinum VIPs, Premium VIPs, and Prestige VIPs.
Each of these come with their own terms and conditions which are listed on the website in detail, so that players understand how they can receive the rewards. It seems that when you progress through the membership categories, this is when you receive better benefits and promotions as a player.
Games on Offer
Barbados Casino offers a variety of casino betting games. These include the following categories: video slots, casino games, classic games, scratch cards, and more. This includes video slots such as: Cops ‘n’ Robbers, Temple of Tut, Crazy Cows, Diamond Chief, Trojan Treasure, and more.
The casino games on offer are exactly what you would want and need from a casino gaming website. This is casino games like: live Blackjack, live Roulette, Blackjack Solo, live Baccarat, Joker Poker, and more.
The mobile version of the website is, as is often the case, much better than the desktop version purely because of the layout. It flows better and lines up the games in a pleasing way.
They have a menu button to help you navigate the website effectively and a handy game search tool so that you can find your desired games among the clutter. The icons are well-designed, making for a pleasing mobile user experience.
The only issue may be that the games categories menu is more of a reel that you have to swipe across on the mobile site, which could be slightly annoying and limit the use of the full experience if people don’t know to swipe across.
However, the site is interactive when you click on a game because the “play” icon appears nicely over it. When you click on this, you are met by a sign-up form so you must register before being able to play – though this is usually the case. The sign-up form is well laid out and simple to follow, with instructions to help you.
Support and Customer Service
On their Contact Us page, they provide information for their customers to get into contact with them. This have an email address, a telephone number, and a “chat with us” live chat system, too. This means that players can effectively contact Barbados Casino should they have any questions or trouble.
They have the motto “C.A.R.E.” which stands for Customers Are Really Everything – so this gives their players comfort in knowing that they will be well cared for should they need it. They are available 7 days a week from 6am GMT to 11pm GMT.
Also, they have a detailed FAQs section for customers to get help with any questions that may have already been asked and answered before.
Safety and Fairness
On their About Us page, they have details about responsible gaming, underage gambling, and security. However, there could be more information to be honest, and more links to help someone who may really need it.
All they say is that they encourage all players to play responsibly. That players should seek help if they find themselves playing compulsively. They then give you a link to Gamblers Anonymous but that’s all. This is very limited information compared to some websites.
There seems to be no real features in place to actually stop or prevent problem gambling; this could be done through things like self-exclusion, breaks, or self-limits. This is disappointing, really, when this is so important. Although, they do urge you to call them or chat with them if you need to, so perhaps this is enough to make someone who needs help reach out to them.
They detail that they use encryption technology to prevent sensitive data from being leaked elsewhere or abused. This means all information is kept personal and secure.
- Good amount of games and some variety in the live casino gaming section
- Good mobile version of their website
Could provide more information about fair gaming and safety
No features in place to prevent problem gambling really
In conclusion, Barbados Casino offers a site that is pleasing to the eye. They have games that should be exciting for various kinds of players, too, meaning there’s something for everyone. However, there doesn’t seem to be any measures geared towards preventing problem gaming and ensuring no one suffers from a gambling addiction.