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Betsafe Casino Review
All great online casino gaming websites will provide their players with many promotions and bonuses to engage and keep them playing.
Betsafe Casino does provide some enticing offers and bonuses on their website; however, in comparison to other online gambling websites, their gaming selection isn’t quite as vast.
Every offer and promotion at Betsafe Casino comes with terms and conditions, which are listed in full on the website. Allowing players to understand how exactly they can reap the rewards.
Upon landing on the Betsafe Casino website, you are met with a message which pops up stating “due to legislation, you can’t play our games without opening an account or logging in first”. We were surprised that don’t even offer demo versions for players to get a feel for the casino.
All games have been greyed out, and therefore you can’t make a prequalified decision to join the casino by trying the game out on your own accord. Aside from that, there is an excellent ambience with bright and engaging banners for players to digest key information.
Games on Offer
On Betsafe Casino’s website, they have a variety of gaming and betting options available such as in-play betting, horse racing, casino, slots, live casino, poker, virtual sports, and more.
Their slots games include Coins of Egypt, Dream Catcher, Starburst, Book of Dead, and more. Sadly, you can’t view these games immediately as you’re required to log-in or sign-up to play.
Betsafe Casino also has classic casino games such as Blackjack games, Roulette games, and various poker games.
Mobile Experience
The mobile website provides a better experience than the desktop version for one reason only; you can view the available games. The layout of the mobile site is far better, and it is well optimised for payers on the move.
Betsafe Casino has a search and menu button, which helps for ease of navigation throughout the website. The graphics work well as they are interactive and user-friendly. Only when you click on a game are you told to log-in or sign-up, which makes sense. The menu is very intuitive to help players get around the website, and the promotions are listed clearly with all terms and conditions visible.
Support and Customer Service
The Help Centre at Betsafe Casino opens in a new tab, where you get all the support details and advice you may need. They have a Live Chat option, where you can chat with a representative at Betsafe Casino and get any help you desire.
They also have Frequently Asked Questions, that helps you to use the website and get the answers you need right away. They have an email button, which provides an email address for you to use 24 hours to contact them.
They also have a “request a call back” button, which helps you get hold of a support rep who can help you should you need it immediately and would rather speak to someone directly.
Safety and Fairness
Their Responsible Gaming page is somewhat limited compared so some casino gaming websites. There isn’t a lot of detail at first glance, but you can click through to find more information on each section.
The sections included are:
Self-assessment test, Responsible gaming information, How can I self-exclude my account, What kind of limits are available at Betsafe, How can I set the deposit limit, Can I change the deposit limit, What is a cool-off, and so on.
They have an excellent self-assessment test, which allows players to fill out a questionnaire to get a better idea of their gambling habits. Their responsible gaming information gives an overview of how you can ensure you are always playing as responsibly as possible.
You can set your limits so that you know you are on top of your spending and can’t overspend. Plus you can ensure you aren’t playing for too long or losing too much money. It’s great that you can set limits for each of these things.
They also talk about a cool off, which is taking time away from your account. Cooling off periods ranges from 24 hours to 6 months, where you will be locked out of your account and unable to bet.
They also reference GAMSTOP, where you can get help on being blocked from all online gambling sites. Furthermore, they have provided information for organisations that will help those suffering from problem gambling, including GamCare, Gordonhouse, GA Gamblers Anonymous, Gam-Anon, GAMSTOP, and more.
Pros
- Excellent support/ Contact Us options
- Extensive information about responsible gambling, support, and preventing addiction
Cons
- Can’t see or test the games available before signing up
Summary
In conclusion, it appears that Betsafe Casino is a great casino gaming website that offers safety and support for its players. However, the games aren’t shown to new users on the desktop site, unless they sign-up which is a poor design on their part, as people like to browse.
They do seem to have many gaming options, though, and an excellent overall site, especially on mobile.