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Boss Casino Review
Everyone knows that a successful online casino gaming website will only go so far if they don’t offer regular promotions and bonuses to their players.
Luckily for them, Boss Casino knows what they are doing, and so they have ensured there are plenty of rewards and bonuses to make use of year-round.
Each of the promotions and bonuses at Boss Casino come with their own terms and conditions which are well-explained in full on their website, so that players know exactly how they can reap the rewards of such excellent deals.
Boss Casino has a very sexy, luxurious vibe to it, which goes very well with it being a classy casino gaming website. The use of a dark colour palette works excellently, alongside the attractive women and stylistic logo design. It works as a great invitation to the website, and entices a person enough to want to sign up and get playing.
Games on Offer
Boss Casino offers a lot in the way of gaming options. They have table games, live games, video poker, classic slots, jackpot games, virtual sports, and more. Some of their live gaming options include: Arabic Roulette, Spin to Win Marta, Money Wheel Evolution, Extreme Texas Hold’Em, 3-Card Poker, Blackjack Evolution, Caribbean Stud Poker, and much more.
Some of their slots games include: Mega Joker, Jackpot 6000, Lucky 8 Line, and Super Nudge 6000. And of course, they have all the table games you could want, like: Casino Hold’Em, European Roulette, American Blackjack, American Roulette, French Roulette, Oasis Poker, Baccarat, and so much more!
The Boss Casino website is well laid out, and most definitely is optimised for mobile usage. All the icons and menus are in the right places, allowing for good usability.
The colours work well, and the games are introduced right away. They have a live chat function, so that you can get help if and when you need it with ease. The only issue may be that the site appears limited due to the linear layout, which gives the impression of there being only one page on the site.
When you click on a game, you can opt to play or play a demo. This works very well as people generally like to try things out before signing up or wagering. The use of the mobile website is interactive and responsive, so this is very good and makes for a user-friendly website for their players.
Support and Customer Service
If you ever need any help or assistance from Boss Casino, they provide an email address for you to get in contact with them, as well as an address if you’d prefer to write a letter.
Boss Casino also have a live chat feature, which allows players to speak to a member of the Boss Casino team straight away and get help whilst they play. They also have a Frequently Asked Questions page that would be useful for those who have questions which have easy solutions from customers who have already had that problem before.
Boss Casino’s Customer Service could be improved if they’d provided a telephone number, so that players could call and speak to someone directly if they really needed to.
Safety and Fairness
On Boss Casino’s Responsible Gaming page, they first detail how it is important to only gamble for entertainment purposes.
They then go on to list ways of determining whether you have a gambling problem. This is through questions like, “what is the aim of your game: kill routine or leisure time?” and “does the gaming have an effect on your day duties?” The questions could be phrased better, but they help to get you thinking about your gambling habits and from there you can evaluate them.
Boss Casino offers contact details for organisations that will help you if you feel you are succumbing to problem gambling or gambling addiction. This is for organisations like GamCare, Gamblers Anonymous, and Gambling Therapy.
A downside to Boss Casino is the lack of explanation about features, such as self-exclusion, take a break, and deposit limits. In addition, Boss Casino don’t have reality check features, like session reminders, which are becoming industry standard features, found at most online casino’s these days.
However, Boss Casino does mention that if you need a time out you can contact their team or if you wish to self-exclude then you can do so via your profile, but this isn’t enough information. There should be details on what these features are and why they are important.
- Well-designed, excellent ambiance to suit the casino theme
- Excellent horde of gaming options
- No telephone number provided
- Broken English on the website in various places
- Not many features in place (or details about them) to help with the prevention of problem gambling
In conclusion, Boss Casino is a brilliant online casino gaming website that provides an entertaining atmosphere and horde of games for their players.
However, they don’t seem to provide sufficient or specialised support for their players, which is unsettling. This could be done better, and then they would have a perfect casino gaming website.