Right from first landing on the Cashpot Casino desktop website, you are met by colourful, eye-catching graphics which display their promotional offers. This works really well because you get the casino vibe right from the get-go, which is not only inviting and daring you to play, but also is colourful and very game-like.
Any casino game player would find this to be exactly what they expect from a casino gaming website.
Here is what Cashpot Casino has on offer for their players on their online casino gaming website:
Bonuses and Promotions
Any good casino gaming website will feature many interesting promotional offers and discounts for their regular and their new players. However, even with the amazing promotional graphics on the landing page, it seems that Cashpot Casino doesn’t feature as many discounts for their customers as what you would expect from them. Here are the offers that they have available at the moment:
- Welcome bonus (new players): 300% up to £1,000
- 15% bonus on deposits
- Free casino bonuses
- Insurance bonus
The welcome offer is a great first offer for their new players, but the rest of the offers could be a lot more enticing. All of their promotions do come with their own terms and conditions, which are listed in full on their promotions page so that their players will know exactly how they can benefit from them and reap the rewards.
Games on Offer
Cashpot Casino offers many gaming options in the way of: video slots, live casino, card and table games, scratch cards, video poker, and more. Their slots games include: Lucky FA, Secret of Nefertiti, Legacy of Egypt, Space Battle, Tigers Claw, Wild Vegas, Legend of Cleopatra, and much more. Their table games are: Neon Roulette, American Roulette, Micro Roulette, European Roulette, and more.
Their live casino includes: VIP Blackjack live, Blackjack Italian, Dolphin’s Roulette, Baccarat, Classic Roulette, and much more. They have a plethora of online casino gaming options to suit many different kinds of players, which is excellent to see.
Cashpot Casino’s mobile website does not work very well at all. It shows the interesting graphic, which works to invite people to the website. Everything is where you would want it to be, with the menu button, logo, chat, games, promotional graphic, and log-in button.
However, on some of the other pages, the text is quite small which does not work well. It forces you to zoom in or turn the screen in order to see properly, which isn’t very user friendly and ruins the mobile gaming experience. The site is limited for mobile, where the responsible gambling page doesn’t appear when clicked.
The menu options are in a poor font, and it looks odd. It is poorly designed and amateur in comparison to the desktop version of the website.
Support and Customer Service
On their help centre page, Cashpot Casino has a telephone number and an email address for their customers to use in order to get into contact with the team and gain any help if they need it. They say that their support is available 24/7 which is reassuring and helps people to know they are supported no matter the time.
They also have a Frequently Asked Questions page that helps customers to find answers to questions that have already been asked by other users, which can provide simple advice. They also have a Contact Us form where you can ask a question which sends an email to the team so that they can help you further.
They also have a live chat option which works excellently for those who want quick help from a representative right then and there.
Safety and Fairness
On their responsible gaming page, Cashpot Casino lists how problem gambling is something they care about and want to prevent. They list what problem gambling or gambling addiction is and how it can affect your life. They say that it can affect you psychologically, physically, socially, vocationally and more.
They then go on to list questions that you need to ask yourself to determine if you have a problem. This is with questions like, “did you ever lose time from work or school due to gambling?” and “has gambling ever made your home life unhappy?”
These are important questions that will help a person to gain perspective and get a reality check to realise they may have a problem that needs addressing. They have contacts for gambling organisations like GamCare, Gambling Therapy, Gordon Moody Association, and Global Gambling Guidance Group.
It is a shame, though, that it seems they don’t have any actual problem gambling prevention tools in place, like a time out feature, or self-exclusion measures, or game time reminders. This means that there are no real ways for players to protect themselves from damaging problem gambling habits.
Pros & Cons
- Good promotional graphic on the first page
- Good gaming options
- Great welcome bonus promotion
- Not many offers available
- No preventative tools against problem gambling
- Poor mobile version of the website, very limited and glitchy
In conclusion, Cashpot Casino is a good casino gaming website that offers a somewhat safe and entertaining space for their casino game players.
They have a horde of gaming options which is excellent, but the mobile site is very lacking, and they don’t have the appropriate responsible gambling tools in place in order to help prevent their players from succumbing to gambling addiction or problem gambling. This is very irresponsible of them, and does not instil confidence in their players.