When you land on Casilando Casino’s website, you are welcomed by pleasant colours, an inviting graphic, and a well-designed layout. The menus are where you want them to be for ease of navigation, as well as the games being introduced right from the start.
This works very well, as you get a well-rounded introduction to the website from the very first page.
Here is what Casilando Casino has on offer for their players:
Bonuses and Promotions
Any good online casino gaming website will offer bonuses and promotions to their customers (new and old). Casilando Casino does have some good offers, and they are demonstrated well on their website. Their current offers and promotions (bonuses) are as follows:
- 90 spins and a 100% deposit bonus up to £300: bonus spins on Starburst, Joker Pro, Pyramid: Quest for
- Immortality, Steam Tower, and Fruit Shop
- Thursday Getaway: 50% deposit bonus up to £250
- Casilando Loyalty Points
There isn’t many promotional offers or bonuses available on the Casilando Casino website, but the ones they do have are pretty great. They offer exclusive, regular bonuses that keep a player coming back for more. All of these promotions come with their own terms and conditions which are listed in full on their website, so that players know exactly how to benefit and reap the rewards.
Games on Offer
Casilando Casino offers slots games, live casino games, table games, bingo, and jackpots. Some notable slots games include: Starburst, Temple Quest Spinfinity, Fruit Shot, Route 777, Spinning 60s, Temple of Tut, Age of Discovery, and much more.
Their live casino games on offer are: Dream Catcher, Roulette live, Blackjack live, Three Card Poker, Live Roulette, Casino Hold’Em, Common Draw Blackjack, Caribbean Stud, Ultimate Texas Hold’Em, and more. And their jackpots are: Star Spinner, Mega Moolah, Divine Fortune, Patrick’s Jackpot, and much, much more.
They have a plethora of games available that will appeal to all kinds of people.
Casilando Casino has a great mobile version of their website. It seems well optimised for mobile, which works very well as many users will want to play on the go on mobile. The menu is in the right place, and the sign-up and log-in buttons are displayed well in a non-invasive way.
The graphic works well, and is interactive. The menu opens in a neat, mobile-friendly way, making for good navigation and a user-friendly experience. When you click on a game, you are encouraged to sign in – which is common and not a problem.
Support and Customer Service
Their contact support page is well laid out which works well. Casilando Casino offers an email address that you can use to ask questions or get help should you ever need it whilst on the website. They are available 24/7. They also have a trouble shooting section to help you better use their website.
They also have a live chat help/ “talk to me” which helps you to get help whenever you need to in a faster way by being able to talk to a representative from Casilando Casino.
However, they don’t seem to have a telephone number which would be very useful for certain people, and those who need immediate help in another way.
Safety and Fairness
They detail how they care for their players and don’t want them to succumb to problem gambling habits or gambling addiction. They have excellent preventative measures in place to help stop problem gambling and help support their customers so that they are able to play for entertainment and remain in control.
This is through deposit limits, game time reminder, account closure, time-out (take a break) measures, self-exclusion, and access to account history.
Their time-out (take a break) allows you to basically pause your account, or block yourself out of your account for 24 hours up to 6 weeks. This allows a person to have a breather, cool off, and regain control away from their account. Similarly, self-exclusion allows you to block yourself out of your account for 6 months up to 5 years.
This is for those who have lost control and definitely do need help. In this time, a person can seek help and know that they are not able to access their account. They can also make use of GAMSTOP, which is explained on the site, so that they can be blocked out of all online casinos.
Their deposit limits allow you to control how much you are allowed to spend each week (etc). It encourages players to think about their needs and what they can realistically afford to spend without affecting their livelihood.
Game time reminders pop up to remind someone how long they’ve been playing, which helps to break the player’s bubble which is excellent. They can then access their account history to see how much they have been playing and how much they have been wagering, which will help them to gain perspective.
They also have advice on how to stay in control and know your limits. They have questions that help you to recognise a problem within yourself that you may not have noticed beforehand. They also have links and telephones numbers to problem gambling organisations, like: GamCare, BeGambleAware, Gamblers Anonymous, GamBlock, and more.
Pros & Cons
- Well laid out website; good colour scheme and font use
- Good promotions and bonuses
- Great variety of games
- Great problem gambling advice and preventative measures
- Great mobile version of the website
- No telephone number provided for contact
In conclusion, Casilando Casino offers a very well-made website for their players to enjoy. With a horde of games to choose from, excellent promotions and bonuses, and safety measures in place, Casilando Casino is a brilliant online casino gaming website.