As soon as you land on Casino and Friends’ website, you are met but cute colours and whimsical characters. Though somewhat infantile, these anthropomorphic characters do make a pleasant addition to the website, which are inviting rather than off-putting.
The site is bland without these characters, so they make for a needed embellishment. You can click on these characters and hear from them in a funny, quirky way which makes a very unique addition to a casino gaming website, which not all adults may enjoy – though it is just a bit of fun.
Here is what Casino and Friends has on offer for their players in the way of an online casino gaming website:
Bonuses and Promotions
Like any good casino gaming website should, Casino and Friends offers some promotions and bonuses to their players. However, they don’t have many and they are not very exciting – not enough to entice any and all people to want to play. Here is what Casino and Friends has to offer their players at the moment:
- Welcome bonus: 50% bonus up to £20 and daily picks
- Daily Picks: free spins or reload bonuses
- VIP: VIP lounge, VIP points, VIP levels
These offers are very limited, and don’t offer anything very exciting and eye-catching for players. They each come with terms and conditions which are listed in full on the website so that players know exactly how they can benefit and reap the rewards.
Games on Offer
Casino and Friends offers slots games, jackpot games, live casinos, roulette, video poker, and card and table games. Some of their key slots games include: Asgardian Stones, Book of Dead, Troll Hunters, Lady of Fortune, Golden Ticket, Fu Er Dai, and much more. They have a live casino for Blackjack and Baccarat.
They have various Roulette options, including French, America, European, America, and more. Cards and table games include: Caribbean Poker, Casino Hold’Em, Casino War, Let Them Ride, Pai Gow Poker, Craps, and more.
Casino and Friends offers a lot in the way of online casino gaming, but there could be more casino gaming options that are more impressive.
The Casino and Friends website, upon first glance, seems to be an enjoyable, well designed site. It fits on the screen well, so it seems it is optimised for mobile use. The menu, when clicked, pops out in a pleasing way, ensuring ease of navigation and a pleasant user experience. The menu is interactive and responsive, too, which is good to see. Each web page works well with the layout, font, and aesthetic. Their games are listed in a pleasant, easy to peruse or consume way.
You can click on a game but when you do, it urges you to add Casino and Friends to your home screen in order to play. This isn’t great, and may annoy some people who would rather play a demo and get right down to logging in and playing.
Support and Customer Service
Casino and Friends has a support tab which lists ways you can get into contact with their team, as well as find out more information should you need it. They provide an email address, for you to use to contact them with any questions.
They also have a live chat for instant messaging services should you need immediate assistance. And they also provide a phone number for you to call, which works excellently as some players will want to use a phone instead of email, and may have a more urgent, pressing matter that needs attending to. They have support in different languages and they are available 24/7 (not necessarily every language, though).
Safety and Fairness
On their responsible gaming page, Casino and Friends tries to detail how it is important to stay on top of things, and not succumb to problem gambling habits or even addiction. They remind players that they have a team ready to help should they feel like they are suffering or that they are playing dangerously. They have preventative measures to stop underage gambling, too, with Cyber Patrol, GamBlock and Net Nanny.
They then go on to detail how you can use their problem gambling preventative measures to ensure you remain in control. This is with self-exclusion, deposit limits, reality checks, and unsubscribing. They also explain how they themselves are watching out for signs of problem gambling habits, and if they spot it, they will intervene. This is very reassuring and gives the player some confidence as they play.
They explain, though in little detail, how a player can set their own deposit limits daily, weekly or monthly. This will help them set realistic limits so that they don’t go overboard and affect their livelihood.
They explain that you can self-exclude from their site and your account if you need to. You can easily close your account without any fuss. You can block yourself out of your account for a period of time of your choosing, should you feel you are becoming addicted. In this time, you can gain help and start to regain control.
They share links to helpful gambling organisations like: Gamblers Anonymous, National Council on Problem Gambling, GamCare, Helping Hand/ IGC, and Gambling Therapy Helpline.
Pros & Cons
- Problem gambling preventative measures
- Whimsical graphics
- Support and contact information
- Feels like a limited website
- Could be more detail about problem gambling measures
In conclusion, Casino and Friends makes for a well-designed, nice website, though it is rather limited compared to some online casino gaming websites. The use of whimsical characters and the lack of games could be off-putting to some, but all in all, they do what they should do for their customers – provide safety and entertainment.