As soon as you arrive at Casino Calzone’s website, you are met by a large promotional graphic. This takes over the screen, and seems like the only thing on the site at first. The logo looks great and the calzone, food theme works well aesthetically but perhaps is not fitting for a casino vibe.
When you scroll down, you find more information in an odd design that’s very centred. You have to click through to a different part of the site to find the games and promotions which is a little odd.
Here is what Casino Calzone has on offer for their customers on their online casino gaming website:
Bonuses and Promotions
Any good casino gaming website will offer many promotions and bonuses to their players to keep them loyal and entertained constantly. Casino Calzone offers these promotional offers and bonuses in abundance, ensuring their players are happy and playing often. Here are their promotions and bonuses at the moment:
- Welcome package worth £550
- 150k in Cal’s Cash
- Cal’s spring race
- Holy Calzone
- Cal’s Cash Delivery
These promotions and bonuses each come with their own terms and conditions which are listed in full on their website so that their players know exactly how they can reap the benefits.
Games on Offer
Casino Calzone offers jackpots, free spins, live casino, table games, and more. Their live casino games that are available are: Dream Catcher, Blackjack VIP, Roulette, Casino Hold’Em, and Three Card Poker. Table games include: European Roulette, Blackjack Multi Hand, Multi-hand Perfect Pairs Blackjack Gold, and more.
Their free spins games are: Phoenix Sun, The Wild Chase, Immortal Romance, Book of Dead, Mega Fortune, The Invisible Man, and much more.
It seems they don’t have many games available, and not as much of a variety in terms of slots and casino games.
Casino Calzone’s website works well for mobile. It is aesthetically pleasing, well laid out, simple, informative, and optimised for mobile use. They do not have a menu or search bar so this is poorly designed in terms of ease of navigation. This means the site on mobile is not very user friendly and makes for a longer, less simple user experience because you have to scroll for a long time to find more information.
On the mobile site, though, they do seem to have more detail about responsible gambling which is great. They have more explanations about reality checks, limits, exclusions, payments, GAMSTOP, responsible play, and more.
This means the mobile site has more information than the desktop website. However, this information is packed on the screen and is in a small font which makes it difficult to read properly. The background being yellow and the text being small doesn’t work and the layout just seems crammed with loads of information that isn’t sectioned off which would be easier to understand, read, and engage with.
Support and Customer Service
On Casino Calzone’s support page, you are met by many contact details and support information. They have Frequently Asked Questions which help people solve their problems quickly because other people have already asked those questions.
They also have a live chat option so that you can speak to a representative immediately and get guidance. They have an email option as well, which you can use for bigger issues. Perhaps they need a telephone number, though, to help people get help directly from someone.
They have a lot of information on the page, so no one feels left in the lurch.
Safety and Fairness
Their responsible gaming section on Casino Calzone is very limited compared to some other casino gaming websites. This is disappointing to see. They say that you can limit your gambling in order to remain in control and within your limits. They have deposit limits, loss limits, and wagering limits. They instruct you to go to your account in order to set these limits.
They also explain that you can self-exclude and take time-out periods. This is where you can block yourself out of your account for a minimum of 24 hours. However, they don’t provide detail for this enough. This is sad as some people may not understand fully why this is important and how it can help them.
They don’t provide contact information for organisations or reality checks or questions to help you recognise your potential problem gambling habits (self assessment). This is very bad and doesn’t give the player much comfort or support.
Pros & Cons
- Self-exclusion and time-out features
- Aesthetically pleasing website
- Well optimised mobile website
- More information seems to be on the mobile website
- Lack of a telephone number to contact
- Lack of detail for responsible gambling and how to remain in control on desktop website (so that all players will fully understand)
- Lack of varied games
- Too much information on responsible gambling on the mobile site compared to desktop
In conclusion, Casino Calzone offers a well-made website but not much in the way of an exciting online casino gaming website. They have good games on offer, but not enough and not enough variety, which is very disappointing compared to some other casino gaming websites.
They also lack real detailed support for their players, and no emphasis on gambling habits. However, they do offer a decent website, and some people would be satisfied. Their mobile experience is much better, though still not well made and doesn’t quite tick all of the boxes.