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Casino of Dreams Review
When you arrive at Casino of Dreams’s website, you are met by a brilliant landing page. This page is rife with the casino vibe, with the dark colour scheme, dreamy daring ambiance, and the big promotional message.
This promotional message isn’t really intrusive or unnecessary, instead it’s quite enticing.
The use of the city skyline in the background makes for a wonderful photograph image to pull people in and feel like they are visiting a big casino for real!
Bonuses and Promotions
You may not find the offer of your ‘dreams’ at Casino of Dreams, as the offers available are very limited and not very enticing. The casino doesn’t offer it’s existing customers with many regular or interesting rewards. At the moment, here’s what’s on offer at Casino of Dreams:
- Welcome package: 50 free spins on your first deposit
- Casino Club: win mystery prizes and earn loyalty points
You never know though, all it takes is one good offer for your ‘dreams’ to come true!
Games on Offer
Casino of Dreams offers a Live Casino, Video Slots, Jackpots, 3 reel slots, Slots Tournaments, and Roulette. Their live casino features: Live Roulette, Live French Roulette, Live three-card poker, Live Blackjack, Live Caribbean Stud Poker, Live baccarat, and Live casino hold’em.
Casino of Dreams 3 reel slots games include: Diamond Empire, Double Wammy, Wacky Panda, Don Deal, Double Magic, Mega Money Multiplier, Bulls Eye, Double Magic, and more. Their jackpot games include: Mega Moolah, Tunza Munni, Lots of Loot, Treasure Mile, and much more.
EveCasino of Dreams offers an excellent mobile experience for their players. It is well optimised for mobile usage because it all fits on the screen neatly, and it provides all the necessary navigation tools. This is with a menu button in the right place, the login button, the search tool, and simple sign up form.
The promotional offer is perhaps a little dominant on the page, but it’s not done in a distasteful way. When clicked, the menu pops out in a pleasing way, making for a great user experience. When you click on a game, you are met by a pop up that encourages you to sign up which is not uncommon and mostly not a problem, although some people prefer to play a demo first.
Support and Customer Service
On the Casino of Dreams support page, they have a live chat where you can speak to a representative of their team in a fast, simple way. Alternatively, you can speak to them more formally in the way of an email, as they’ve provided an email address.
They say that they are available 24 hours a day to support their customers. However, it would be nice to see a telephone number for their customers to call should they have a pressing issue, and perhaps a Frequently Asked Questions section for simple issues.
Safety and Fairness
Casino of Dreams details how gambling should be for entertainment purposes only, and once it becomes more than that, you are encouraged to stop. They list several things that you need to keep in mind in order to prevent succumbing to problem gambling habits or even addiction. These are things like keeping track of the amount of time you spend gambling, and advice on how to not to let gambling interfere with your daily responsibilities.
Casino of Dreams also has a self-assessment test for you to take to gain insight into your gambling habits. This is with questions like “Do you find that you are becoming preoccupied with past gambling successes?” These types of questions help a person to truly see what they are doing and how it can be damaging, which is great help and important information to have on their website. They then give information for important gambling organisations like: Gamblers Anonymous, Be Gamble Aware, GamCare, Gamblock, and Responsible Gambling.
Casino of Dreams help you to stay in control of your overall gambling experience through things like deposit limits, take a break features, self-exclusion, and GAMSTOP. Their deposit limits feature helps you to set how much you can spend each week or month in order to stay within your means and not affect your livelihood by gambling recklessly and irresponsibly.
The take a break feature allows you to take a step back from your account for 1 day up to 28 days. In this time, you cannot access your account and so you are essentially blocked out. This gives you the opportunity to get help or take a breather and regain control.
In a similar way, self-exclusion is a longer break from your account. You can be blocked out of your account for 6 months up to 5 years. In this time, a person will usually seek help and re-evaluate their reasons for gambling and why it took over their life. The site’s explanation of these features is done very well, allowing for customers to understand how they can be supported should they need it. GAMSTOP is an extra aid, where you can be excluded for all online casino gaming websites, disallowing the temptation to simply sign up with a new site.
- Good horde of interesting games
- Great mobile site
- Great user experience on both desktop and mobile
- Brilliant detail of responsible gambling preventative measures and why it is important
- Not many promotions or bonuses
- No telephone number for contact provided
- No FAQs section
Casino of Dreams offers a great user experience, whether that’s on desktop or mobile. However, there is an overall lack of enticing offers and promotions for both new and existing customers. In addition, there could be more ways in which customers can get in touch.
In a positive note, Casino of Dreams offers a wide variety of games, plus lots of detailed information and support to encourage safe and responsbile gaming.