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Casino of Dreams Review
When you arrive at Casino of Dreams’ website, you are met by a brilliant landing page. This page is rife with the casino vibe, with the dark colour scheme, dreamy, daring ambience, and a big promotional message.
This promotional message isn’t intrusive or unnecessary; instead, it’s quite enticing.
The use of the city skyline in the background makes for a beautiful photo image to pull people in and feel like they are visiting a big casino for real!
Bonuses and Promotions
You may not find the offer of your ‘dreams’ at Casino of Dreams, as the offers available are very limited and not very enticing. The casino doesn’t offer it’s existing customers with many regular or exciting rewards. At the moment, here’s what’s on offer at Casino of Dreams:
- Welcome package: 50 free spins on your first deposit
- Casino Club: win mystery prizes and earn loyalty points
You never know, though, all it takes is one good offer for your’ dreams’ to come true!
Games on Offer
Casino of Dreams offers a Live Casino, Video Slots, Jackpots, three-reel slots, Slots Tournaments, and Roulette. Their live casino features: Live Roulette, Live French Roulette, Live three-card poker, Live Blackjack, Live Caribbean Stud Poker, Live Baccarat, and Live casino hold ’em.
Casino of Dreams 3 reel slots games includes Diamond Empire, Double Wammy, Wacky Panda, Don Deal, Double Magic, Mega Money Multiplier, Bulls Eye, Double Magic, and more. Their jackpot games include Mega Moolah, Tunza Munni, Lots of Loot, Treasure Mile, and much more.
Mobile Experience
Casino of Dreams offers an excellent mobile experience for their players. It is well optimised for mobile users because all key content fits on the screen effectively, and it provides all the necessary navigation tools. With a menu button in a visible position, login button, search tool, and simple sign up form, you can take quick action!
The promotional offer is perhaps a little dominant on the page but isn’t presented in a distasteful way. When clicked, the menu pops out from the header, making for excellent user experience. When you click on a game, you are met by a pop up that encourages you to sign up which is not uncommon and mostly not a problem, although some people prefer to play a demo first.
Support and Customer Service
On the Casino of Dreams support page, they have a live chat where you can speak to a representative of their team in a fast, simple way. Alternatively, you can speak to them more formally in the way of an email, as they’ve provided an email address.
They say that they are available 24 hours a day to support their customers. However, it would be nice to see a telephone number for their customers to call should they have a pressing issue, and perhaps a Frequently Asked Questions section for simple issues.
Safety and Fairness
Casino of Dreams details how gambling should be for entertainment purposes only, and once it becomes more than that, you are encouraged to stop. They list several things that you need to keep in mind to prevent succumbing to problem gambling habits or even addiction.
These are things like keeping track of the amount of time you spend gambling, and advice on how to not to let gambling interfere with your daily responsibilities.
Casino of Dreams also has a self-assessment test for you to take to gain insight into your gambling habits. These types of questions help players truly understand what they are doing and how it can be damaging, which is essential information to have on their website.
They then give information for relevant gambling organisations including Gamblers Anonymous, Be Gamble Aware, GamCare, Gamblock, and Responsible Gambling.
Casino of Dreams help you to stay in control of your overall gambling experience through things like deposit limits, take a break features, self-exclusion, and GAMSTOP. Their deposit limits feature helps players set how much they can spend each week or month to stay within their means and not affect their livelihood by gambling recklessly and irresponsibly.
Pros
- A good horde of interesting games
- Great mobile site
- Excellent user experience on both desktop and mobile
- Brilliant detail of responsible gambling preventative measures and why it is important
Cons
- Not many promotions or bonuses
- No telephone number for contact provided
- No FAQs section
Summary
Casino of Dreams offers a great user experience, whether that’s on desktop or mobile. However, there is an overall lack of enticing offers and promotions for both new and existing customers. Also, there could be more ways in which customers can get in touch.
On a positive note, Casino of Dreams offers a wide variety of games, plus lots of detailed information and support to encourage safe and responsible gaming.