Chance Hill casino displays a pleasing website when you first land on its homepage. Although there’s not much going on, it has a pretty good layout and demonstrates what is on offer right away.
They have a promotional graphic which would entice new visitors to play. The general look of the website introduces the site well and would entice new visitors to explore further.
Here is what Chance Hill casino has on offer for their players on their casino gaming website:
Bonuses and Promotions
It is important for online casino gaming websites to provide promotions and bonuses for their players, to keep them loyal. However, Chance Hill casino does not quite have such amazing offers, it seems. There doesn’t seem to be any bonuses for existing customers. Here are there only offers that are currently available:
- 100% Welcome bonus up to £100
- Weekend Madness
These promotions have their own terms and conditions which are listed in full on the website so that the players know how they can benefit. The Weekend Madness bonus is only shown on the mobile site – so not every player will come across it, and this is poorly done on the site’s part.
Games on Offer
Chance Hill casino offers many gaming options in the way of jackpots, live casinos, table games, and more.
Their slots games include: Book of Dead, Phoenix Sun, Immortal Romance, Dead or Alive, Twin Spin, Zeus, Amazon Queen, Kronos, and more.
Their table games include: Blackjack and European Roulette.
Their Live casino games include: Casino Hold’Em. Dream Catcher, London Roulette, Blackjack, Blackjack VIP, Auto-Roulette, Three Card Poker, Blackjack Silver, and more.
Their Jackpot games include: Mega Fortune (and no others are listed).
It seems there isn’t many gaming options on their website in the way of table games and jackpots and live casino games.
Chance Hill casino has a very good mobile version of their website. It is well optimised for mobile use because all their content fits well on the screen. The menu icon is the right position for ease of navigation and therefore is very user friendly.
The aesthetic works well, and therefore provides a good user experience. The menu pops out well, which is very effective. The font and colours work perfectly so all around, it works excellently. When you click on a game, it starts to play and encourages you to rotate your phone.
Support and Customer Service
On their contact page, they have a Live chat button and an Email address for players to use to get into contact with Chance Hill casino. This makes it easy for customers to get help should they need it through an immediate live chat with a representative, or from a more formal email.
However, there is no telephone number as a means of contact, which would be useful for some players who would find that better when speaking to a real person.
Safety and Fairness
Chance Hill casino helps players to stay in control of your overall gambling experience, with using things like: deposit limits, session limits, loss limits, wager limits, reality checks, time-out features, self-exclusion, and GAMSTOP.
Their deposit limits feature helps you to control how much you can use up each week or month in order to stay within your means and not affect your livelihood by gambling thoughtlessly and carelessly. Their reality check feature sends notifications periodically to help you realise how long you’ve been playing for, so that you have a firm grasp on reality. The player’s “bubble” will be popped, and you can then fix your problematic habits and take breaks.
The take a break feature will allow you to step back from your account for a day up to a month. In this time, you will not be able to access your account, so you will be basically blocked out. This gives you the opportunity to get help or take a breather and gain control again.
In a similar fashion, the self-exclusion feature offers a longer break from your account. You can be locked out of your account for 6 months up to 5 years. During this time period, a person will ideally get help and re-evaluate their reasons for gambling and why it may have affected their life. The site’s explanation of these features is done very well, allowing for customers to understand how they can be supported should they come need it.
GAMSTOP offers an extra aid, where you can be excluded from all online casino gaming websites, disallowing the temptation to simply sign up with a new site.
Chance Hill casino also has contact information for gambling organisations like GamCare, Gambling Therapy, Gamblers Anonymous, and Gam Anon. This ensures that all players feel safe when playing.
Pros & Cons
- Well-made website that’s aesthetically pleasing
- Great responsible gaming information and preventative tools in place
- Not a good variety of gaming options
- No telephone number provided
All in all, Chance Hill casino is a good online casino gaming website that offers not only good entertainment, but a safe environment to play in, too. The website is well-made, interactive, and offers a brilliant mobile website that works for those who wish to play on the go. If the website could provide more gaming options, then it would do excellently as a general casino gaming website.