When you land on Company Casino’s website, you are met by a very unique design. The use of board/ wooden background and western aesthetic is very intriguing as a first introduction to the website; however, does it really work well for a casino gaming website?
And does it work for the company/ business name? Perhaps not, but it is interesting. The whimsical characters all looking right at you, too, works in catching your eye. However, there’s a lot going on and it seems at first as if the website doesn’t really have a solid identity.
Here is what Company Casino has on their website for their players:
Bonuses and Promotions
Online casino gaming websites should always provide promotions and bonuses for their players. Company Casino has done this for their players, but their offers aren’t as interesting as you’d like. They could be more specific and more interesting. These are their current bonuses on their site:
- Welcome bonus: 200% up to £2000 welcome bonus
- Special 15% payment method deposit bonus
- Free casino bonuses
- Insurance bonuses
Each of these promotions and bonuses come with their own terms and conditions which are explained on Company Casino’s site, so that players know exactly how they can benefit from them.
Games on Offer
Company Casino has a lot of gaming options for their players. They have video slots, live casinos, card and table games, classic slots, scratch cards, video poker, and more.
Their slots games include: Pharaoh Fortune, Disco Slot, Lucky Fruits, Wild West Slots, Flower Slots, Cosmo Slots, Lemon Slots, and much more.
Table games include: Roulette Premium, Neon Roulette, European Roulette, American Roulette, Zero Spin Roulette, and more.
Live casino games include: Immersive Roulette, Blackjack (various), Speed Baccarat, Roulette Lobby, French Roulette, and more.
The games that are available on Company Casino could be better and more in number, but there are a lot of options for games on this site.
Their mobile website is worlds better than their desktop website. It is a lot more pleasing, and the aesthetics work more effectively. When you reach the landing page, you find the promotions and games listed neatly. This works well because it helps new visitors to see everything that Company Casino has to offer.
They have a menu which is great for navigation. It pops out well, even though the colours are a little boring. The menu doesn’t seem to list every page, because they don’t have the support page or responsible gaming page.
When you click on a page from the menu bar, you are taken to a new web page, though. This is very ineffective. This seems to be the desktop site, as it’s smaller on the screen and doesn’t seem to be mobile optimised. Very poor. So, it seems that only part of the site is for mobile.
Support and Customer Service
Their Help Centre opens out into another web page, which isn’t great but isn’t a big issue. On this help centre, they have a Frequently Asked Questions section, Games Rules, and a Contact Us. Their Frequently Asked Questions helps players to find information from questions that other players have asked.
This is very quick, simple advice that goes a long way. The Game Rules helps people to truly understand how to play and not find themselves in a bad situation by playing or betting incorrectly.
The Contact Us section takes you to a form to fill out that will send an email to Company Casino in order to get help with something. They will then get back to you via email, too. The only issue is that there is only an email and limited form. There is no telephone number or live chat here, which would really help some people.
Safety and Fairness
Company Casino outlines what problem gambling is and how you should prevent it. They have many questions in the form of a self-assessment that will help players to come to terms with their gambling habits. This is with questions like, “did you ever lose time from work or school due to gambling?” and “did gambling cause a decrease in your ambition or efficiency?” and more. These are very important questions that help people to realise that they may have a problem that needs to be addressed. This works very well from Company Casino.
What is disappointing to see is their lack of an explanation about self-exclusion, take a break features, deposit limits, wager limits, loss limits, GAMSTOP, reality checks, and more. This isn’t good. This means that they either don’t offer these things, which is very awful, or they didn’t bother to explain their importance which means they’re hiding these tools that could help their players. Company Casino’s explanation of these features is done very poorly, because there isn’t enough information or tools given and explained.
They give details for gambling organisations that help players to regain control and deal with addiction, though. This is organisations like Global Gambling Guidance Group, Gordon Moody Association, Gambling Therapy, and GamCare.
Pros & Cons
- No explanation of problem gaming preventative tools like: self-exclusion, deposit limits, reality checks, and take a break features
- Limited gaming options
- Mobile version of the website is only half optimised and isn’t very effective at all
- No telephone number or live chat feature to help players instantly
Overall, Company Casino is a half-baked casino gaming website. It has some good games, and support, but all of it feels very so-so instead of giving something special to its players. There’s not enough games, or interesting promotions, or a mobile site to make use of properly, or even extensive support in place. All in all, not a very good site at all.