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Deal or No Deal Review
Deal or No Deal Casino doesn’t waste any time in getting straight to the point as soon as you land on their website. You’re immediately met with a tempting offer, followed by gaming categories and the actual games themselves.
The website is very well laid out and easy to navigate. It’s incredibly simple to find the promotions on offer. However, if you want to experience or learn more about a game, you’ll have to sign up to Deal or No Deal Casino first. Whilst this is fairly common with most online casino’s, it’s also off-putting for many players, as it’s nice to see what a game is all about before signing up.
All Bonuses and Promotions
Deal or No Deal Casino understands the importance of offering players a tempting Welcome Bonus offer, plus a little something for existing players.
Here are the current bonuses on offer:
- Welcome bonus offer: 5 free games no deposit required
- First deposit bonus of 100% up to £100
- Second deposit bonus and 5 free games
Games on Offer
Their games page offers a lot of various gaming options for their customers. They have casino games, live casino games, slots games, slingo, instant wins, VIP games, and more. This offers a lot for different players.
Their slots games include: YoYo’s Wild, Witchcraft Academy, The Grid, Diamond Fortunes, Bollywood Story, Vikings Go To Hell, Lost Relics, Amazing Aztecs, Elemental, and more.
Casino games include: Jacks or Better, Hit Me! Baccarat, Shuffle Roulette, Blackjack X-Change, Lucky Lucky Blackjack, Aces and Face Poker, Aces and Eights, and more.
Live casino games include: Dream Catcher, Lightning Roulette, Roulette live lobby, Baccarat live lobby, Blackjack live lobby, Three Card Poker live, Casino Hold’Em live, Ultimate Texas Hold’Em live, Caribbean Stud live, and more.
Excellent options and variety given.
Their mobile website, in part, looks better than their desktop website. They have a well-optimised website with a menu button and a list of games and a promotion graphic.
This works excellently. Their menu comes up in an aesthetically pleasing manner that helps customers to navigate the site effectively. Everything loads quickly, is interactive, and is laid out in an easy to consume way.
Support and Customer Service
On Deal or No Deal casino’s contact page, they have various means of contact to help players feel supported and know how to contact the customer service team. They have a telephone number for customers to use to contact a representative from their team and speak to someone in a more direct, personal manner.
They have an email address, too, that players can use to contact their team via email and get a response at a later date. They also have a postal address, which may come in handy to some customers. These features are available from 9am-11pm every day.
They also have a live chat feature which is excellent and provides customers with a way to contact their team immediately and get help, step by step, from a representative.
Safety and Fairness
Deal or No Deal casino has a good responsible gaming page. They have general advice that suggests that you shouldn’t wager more than you can afford to lose, and not chase losses, and to read game rules and more.
They help you to stay in control of your overall gambling experience through things like deposit limits, take a break features, reality checks, self-exclusion, and GAMSTOP. Their deposit limits tool helps players to set how much you can spend daily or weekly or monthly, in order to remain within your appropriate means and not affect your livelihood by gambling irresponsibly.
The take a break feature enables you to take a step away from your account for one day up to four weeks. In this time, you cannot gain access into your account, so you are fundamentally blocked out of it and you’re unable to play or bet. This gives you the opportunity to get assistance, or take a breath and reclaim control.
In addition, self-exclusion is a longer break from your account where needed. You can be locked out of your online account for a minimum of 6 months. Within this time, a person will usually seek help and re-examine their reasons for gambling in the first place, and why it may have taken over their life.
The reality check tool is a game time reminder that pops up to show you how long you’ve been playing for. This can be for 30 minutes, 1 hour, 2 hours and so on. This will pop up and remind you that you’ve been playing for such and such amount of time, and that you should consider taking a break to stay in control and not get addicted.
Deal or No Deal’s explanation of these features is done very well, allowing for customers to fully understand how they can be supported should they need it. The GAMSTOP organisation offers a tool where you can be excluded from all online casino gaming websites, removing the temptation to just sign up with a new site.
They also have the links and contact information for gambling organisations like GamCare, Be Gamble Aware, Counselling Services, Gordon Moody, and Gamblers Anonymous.
- Responsible gambling page and preventative methods to stop problem gambling
- Games on offer
- Contact information
- The look of the website
Overall, it can be said that Deal or No Deal casino offers a lot for their customers in the way of gaming and safety. Although their website doesn’t look as good as it could, they have a lot to present to entertain, entice and support their players whilst they play. This is great.