When you land on Dove Slots casino’s website, you see a great home page that sets the tone for a brilliant casino gaming website. This is great to see as it introduces the website nicely, entices new players, and keeps them coming back for more – at least that’s the hope, and they’ve done that well.
Here is what Dove Slots casino has available on their website for their customers:
Bonuses and Promotions
Here are the offers, promotions and bonuses, that Dove Slots casino has available:
- Welcome bonus offer: 500 free spins on Starburst
- Weekly cashback VIP scheme
- 31 days of double cashback
- Spin to win 50 plus free spins
- Pizza club VIPs
- Happy hours free spins
These have their own terms and conditions which will be listed on their website for customers to understand how they can gain the rewards. It’s great to see a variety of promotions available, as this really helps to keep customers interested.
Games on Offer
Dove Slots casino has slots games, jackpot games, and casino games on offer. There doesn’t seem to be a well-categorised layout and design, but you can tell that they do have a good selection of games.
These are slots games like: Diamond Strike, Chitty Bang, Hot Shots, Temple of Iris, Gonzo’s Quest, Bonanza, Savannah King, Starburst, Aztec Gold, Asgardian Stones, Legend of the Pharaohs, Twin Spin, and more.
Table games include: European Roulette, Casino Hold’Em, American Roulette, Blackjack Classic, Blackjack Pro, and more.
Dove Slots casino has a very good mobile website. It is optimised for mobile and offers a great user experience and usability because they have a pop out menu, a good design and have listed their games well. It is easy to read everything because it is designed well, uses the right colours, and fonts.
When you click on a game, you are asked to sign in which is common but it could be better to play a demo, first. Overall, a great mobile website with everything you would want and need.
Support and Customer Service
Dove Slots casino has a good mix of contact details that helps players to contact their team if they have any problems. They have a Frequently Asked Questions page that lists many common questions that have been asked and answered by other customers. This provides simple information for players to make use of. They also have an email address that allows players to email Dove Slots with perhaps a more serious issue.
If you have an issue that needs immediate attention, they have a live chat feature, too. This is great as it helps players to get help right away from a representative. Lastly, they have a link to contact them through Facebook. It’s a shame that they don’t have a telephone number, though, which would help players to speak to someone in a more direct, personal way.
Safety and Fairness
Dove Slots casino has a good responsible gaming page. They help players to stay in control of their gambling experience with things like: deposit limits, take a break features, reality checks, self-exclusion, and GAMSTOP.
They ask various questions to help you determine if you have a problem with gambling. This is questions like: “do you stay away from work to gamble?” and “have you lied or stolen just to get money to gamble or pay gambling debts?” These are serious, important questions that will help a person to recognise an issue and get help for it.
They have a reality check feature which is a reminder of how long you’ve been playing. This is important as players can get stuck in a bubble sometimes, and this provides a pin to burst that bubble and bring the player back to reality. They will see how long they’ve been playing and either stop or view their account and have a think etc.
Their deposit limits feature helps you to control how much you can spend (each day or week or month), in order to stay inside your means and not affect your life by gambling carelessly. Their useful “take a break” utensil allows you to take a step away from your gaming account for a day up to six weeks. In this time, you can’t enter your account, so you are essentially blocked out of it. This gives you the freedom to get support, take a breather and regain control.
In addition to that, the self-exclusion tool is a longer break from your account. You can be blocked out of your account for a longer, needed period of time. In this time, a player will ideally get help and evaluate their reasons for gambling anyway, and why it took over their life.
Dove Slots’s explanation of these features is done very well, indeed, allowing customers to truly understand how they can be supported should they need it. The GAMSTOP tool offers an extra aid, where you can be excluded from all online casino gaming websites, disallowing the enticement to simply sign up with a new gaming site. They have details for organisations like: GamCare, Gamble Aware, and Gamblers Anonymous, too.
Pros & Cons
- Responsible gambling explanations and preventative tools
- Aesthetics of the website
- Contact information
- The layout of the games menu
- Excitement of the promotions
- No telephone number provided for a means of contact
- Not enough casino games or gaming variety
In conclusion, Dove Slots casino has a good website overall for their customers. They have a good-looking website, a safe space for their customers, and plenty of entertainment on offer. There are only little things that could be altered, but in general, there is more good than bad and they definitely have a great website that will give a good platform for casino gaming.