Dragonara casino has a good look to its website that sets a sinister, daring tone that works very well for online casino gaming websites. They have the notable large promotional graphics moving on the screen which works well in enticing new players to sign up.
The colour scheme, the font and the layout just all works well in setting up a dark, adventurous ambience for their site.
Here is what Dragonara is bringing to the table for their players on their gaming website:
Bonuses and Promotions
Dragonara casino has a good few promotions and bonuses on offer for their players. Here are their current offers:
- Welcome bonus offer: claim up to 150% bonus up to £200 and 50 free spins
- 50% monthly reload bonus
- Free spin Friday’s
- Dragonara loyalty and VIP
These each have their own terms and conditions which are detailed on the website so that players know how to reap the rewards.
Games on Offer
Dragonara casino has a great many gaming options for their customers. This is with video slots, table games, classic slots, video poker, jackpot games, scratch cards, and more.
Their slots games include: Starburst, Golden Dragon, Fortune Cookie, Jurassic Jackpot, Roman Riches, Jumanji, Lost Relics, Legacy of Egypt, Dream Date, and more.
Table games include: Baccarat Gold, French Roulette, Poker Pursuit. Hi Lo 13 European Blackjack, Spanish 21 Blackjack Gold, and more.
Live casino games include: Roulette Lobby, Auto Roulette, Immersive Roulette, European Roulette, Dream Catcher, Blackjack (various), Baccarat, Casino Hold’Em, Caribbean Stud Poker, and more.
Dragonara Casino has a great mobile website that works effectively, is well-designed, and offers an optimised mobile layout. This means the site is easy to navigate, understand, and consume. The design is a little different compared with the desktop, but only slightly.
You are able to view a demo of the games before playing, too, which works very well in enticing the potential players and introducing the games available. All in all, very well made mobile site will an excellent, detailed menu pop out bar.
Support and Customer Service
Dragaonara casino’s Contact Us page looks great and this is positive because it helps people to use it. They will have someone available to help from 8am to midnight every day, which is great to hear and is comforting for players. They provide an email address for players to make use of to get into contact with Dragonara casino’s team if they need some help.
They also have a Frequently Asked Questions page which lays out the information from other customers’ questions and their answers. This is useful for those seeking simple assistance. They also have plenty of information in other areas like security and accounts and privacy to help players out.
What isn’t quite so good is the lack of a telephone number for players to use to contact them in a more direct and personal manner. They also seem to have not made use of a live chat feature either, which would have been very effective.
Safety and Fairness
Dragonara casino has a useful and informative responsible gaming page, which details a lot of important information for their players. Their team helps you to stay in control of your overall gaming experience through tools like: financial limits, standard account closures, self-exclusion, counselling, and GAMSTOP.
They explain that gambling should be done under moderation. That you should never chase losses and that you should take regular breaks for your own health. This is important advice at the top of their responsible gambling page.
They then go on to ask important questions, like: “does gambling prevent you from attending work or college?” and “do you gamble until you lose all your money?” These are crucial questions that help players analyse their gambling needs and habits, in order to potentially spot an issue that they need help for.
Their deposit limits (financial limits) feature helps you to set how much you are limited to spend each day or week or month, in order to stay within your means and not disrupt your livelihood by gambling irresponsibly.
Their take a break tool enables you to take a step back from your account for a period of time. In this time, you cannot enter your account, and so you are essentially blocked away from it and can’t bet or play. This gives you the time to get help or take a break and gain control again.
Also, self-exclusion is a longer break from your account; you can be shut out from your account for a long period of time if you need it. In this time, a person will usually seek help about their results for gambling.
They provide information for important gambling organisations and counselling services that can support players suffering from problem gambling tendencies. This is GamCare, Gamblers Anonymous, and Gambling Therapy.
Dragonara casino’s explanation of these features is done mostly quite well, so that customers understand how they can be supported when they need it. GAMSTOP is an added help, where you can be excluded from all online casino gaming websites, removing the temptation to simply sign up with a new site. They also explain how they protect against underage gambling and make use of filtering systems with Net Nanny and Cyber Patrol.
Pros & Cons
- Problem gambling preventative tools and explanations on the responsible gambling page
- Games available and gaming categories
- The aesthetics of the website
- No telephone number provided as a means of contact, nor a live chat feature
- Not much detail for responsible gaming as there could be
All in all, Dragonara casino has a very good gaming website on both mobile and desktop. They have a few good offers, plenty of gaming options, and safety measures in place. This means that they have a good-looking website, and all the tools to make for a good casino gaming experience.