Even with a weird name, Dunder Casino does seem to give a good first impression when you land on their website. It looks professional, enticing with the promotional graphic, and the colour scheme/ logo works in setting the casino tone. All rather well done.
Here is what Dunder Casino has for their customers on their casino gaming website:
Bonuses and Promotions
Although Dunder Casino has only one promotional offer/ bonus (it seems), they do offer a very enticing bonus that does draw you in. This is their welcome bonus offer:
- The Dunder bonus offer: £600 bonus and 200 free spins, including deposit bonuses and rewards
This offer has an extensive explanation of the terms and conditions that are important to get the offer, so that all players know how they can benefit from the rewards.
Games on Offer
Dunder Casino has various gaming options available. The have a search bar option which works very well in helping players find a particular game that they like. They have gaming categories such as: live casino, blackjack games, roulette, Egypt, free spins, expanding wilds, table games, classic slots, re-spins, stacked wilds, falling symbols, video poker, and more. This long list of categories alone gives the impression that Dunder Casino has a plethora of games which is brilliant and desirable.
Their classic slots games include: 7’s to Burn, Blazzin’ Hot 7s, Blue Diamond, Break Da Bank, Wild Times, Route 777, and more.
Table games include: various roulette and blackjack options.
It seems they have many categories but this can get confusing and there’s actually not a lot of games placed under each category.
Dunder Casino has a brilliant mobile website that is optimised and appropriately presented on the screen. This makes for excellent usability and user experience. It is simple to navigate with a button menu tool, which pops out to provide the key pages.
However, they could have more but this is no big issue. The games are well listed and look enticing. The fonts and colours work effectively. Brilliant and easy to use mobile site.
Support and Customer Service
Dunder Casino’s Help page is well designed and offers a lot of assistance for players. They have a search bar to search through the Frequently Asked Questions to find the issue and answer that is for you.
This is great. They also offer an email address for you to use to contact Dunder Casino in a formal way if you have an issue that’s not easily solved. They don’t seem to have a telephone number or live chat to give that immediate and personal help, though.
Safety and Fairness
Dunder Casino has an excellent, well displayed responsible gaming page that works very well in giving information in an aesthetically pleasing page. They start off with important questions about your habits. They ask the crucial question, “how do I know if I play too much?” They then have a spectrum to help you answer that question.
They then ask many follow-up questions that are asked about your habits over the past 12 months. These are like “have you played for more than you can afford?” and “have you needed to play for larger amounts to get the same feeling of excitement?” They then help you with a points system to see visually that you may have a problem or are at risk.
After that, they go on to give you tools about how you can better control those habits that may be bad and instead stay in control. This is with personal finances, time, mood and behaviour, limits, and helpful organisations.
Their “limits” information is easy to understand and details how you can limit your gaming by controlling it. This is with wager limits, loss limits, deposit limits, time limits, and more. You can set these limits for a day, week, or month to stay within your means.
They also have a time out feature where you can block yourself out of your account for a day, a week or a month. This is great as you can take a break from your account and ensure that you remain in control and in reality.
They also have self-exclusion where you can suspend your account for a day, a week, a month, 3 months, 6 months, a year, 2 years, up to 5 years or permanently should you need to. In this time, you are unable to gain entry into your account and it is for people to regain control and potentially get help.
They have a reality check/ game time reminder tool, too. This will be set reminders that pop up every 15, 30, or 60 minutes to remind you of how long you’ve been playing. This is important as some people don’t realise how long they have been playing for – this bursts that gaming bubble.
Dunder Casino has listed many helpful organisations that will provide assistance if you are having trouble with online gaming. This is with organisations like GamCare, Gamblers Anonymous, Gambling Therapy, GamBlock, and more.
Pros & Cons
- Responsible gaming page layout and wonderful preventative tools against problem gaming
- Aesthetic of the site
- Help information
- Gaming categories
- No telephone number or live chat to get help
Overall, Dunder Casino has a brilliant online gaming website and the right tools in place to ensure that players are safe whilst they play. This is so effective and reassuring as players can be thoroughly entertained here on their well-made site, as well as supported should the gambling get out of hand. Wonderful.