ExtraSpel casino has an interesting site, but it doesn’t dazzle or impress much at first glance. However, they do have a lot to give, and you can tell they have provided a full site with plenty on offer for their players.
Here is what ExtraSpel casino has on their website for their casino players:
Bonuses and Promotions
Every casino gaming website will offer promotions and bonuses to their players to help them feel rewarded and valued. ExtraSpel casino does just that for their players, although it would be good to see perhaps a bit more from them. Here are their current bonuses:
- Welcome bonus offer: get 100% bonus up to £200 and 100 spins
- 10 winners every hour
- Live Casino bonus up to £200
- Summer surprises
- Monthly VIP cashback
- Rewards program
These all have their own terms and conditions which are explained on the site so that players know how to reap the rewards.
Games on Offer
ExtraSpel casino offers many things in the way of online casino gaming. They have video slots, classic slots, casino games, and more.
Their classic slots games include: Scrolls of Ra, Rich N Wild, Ming Warrior, Mayan Gold, Diamond Chief, Trojan Treasure, Sheer Magic, Million Coins Respin, and many more.
Table games include: Blackjack Classic, Roulette Pro, Joker Poker, Roulette Royal, Jack or Better, Roulette Lounge, and more.
Live casino games include: Live Blackjack, Live Roulette, Live Baccarat Squeeze, Live Auto Roulette, Live French Roulette, Live Roulette VIP, Live Baccarat, and more.
There is a plethora of gaming options and this is impressive to see.
ExtraSpel casino has a very impressive mobile version of their website. It is optimised well for mobile use, and sets all the content out in a pleasing, simple, easy to understand manner. Their menu makes for ease of navigation and a great user experience.
It pops out in the right way, exactly as you would expect it to and this works very well for helping players get around and find what they are looking for. They have a live chat on there, too, which is useful. When you click on a game, you are able to play a demo or play for real. This is very effective as the majority of people would appreciate being able to try out a game before putting any money in or signing up with an account.
With a game search tool and a wonderful look to it, this mobile site is very pleasing indeed and full for their players.
Support and Customer Service
ExtraSpel casino’s Help page looks quite limited, and it isn’t set out in a very easy to read, aesthetically pleasing manner. It has sections for different areas that players may need help with. This is for: games information, deposits, cash outs, submitting documentation, technical problems, and more. They also have Frequently Asked Questions listed for simple answers to common issues.
When you click on the Contact Us page, a pop up comes with an email button and a live chat “chat with us” button. This gives players options for means of contact. They have also provided a telephone number which is great because it helps players have a way to contact the ExtraSpel team in a more direct, personal way. Brilliant. They say they are available from 6am to 11pm every day, which is great.
Safety and Fairness
On ExtraSpel Casino’s Responsible Gaming page, they have explained that gambling should not interfere with your daily responsibilities. That you should not play to escape reality, solve economic problems, or neglect your family to play. These are very important things to note firstly.
ExtraSpel casino explains about their Self-exclusion tool. You can use this or set a cooling off period. The cooling off period will be for 1 month, 2 months, or 6 months. You can also self-exclude for an unlimited time; whatever your wishes are.
ExtraSpel also has personal limits options for their players. This is mostly deposit limits restrictions to help you stay within your means when playing. You can set these on a daily or weekly basis. You can also do session time limits, which restricts how long you spend on a gaming session, thus helps you not exceed a healthy length of gambling time.
They also have a Reality check tool which is very useful. If you have been logged in for an hour, a message appears to inform you that you’ve been playing for such and such amount of time, and how much you’ve won and bet during that time. This is a brilliant tool that helps players to see realistically how their gaming session are going.
ExtraSpel casino has been great to provide links to further help from gambling organisations. These are: Gambling Therapy Helpline, Gamblers Anonymous, Helping Hand/IGC, and Be Gamble Aware. They also urge you to make use of GAMSTOP should you wish to self-exclude permanently as they can self-exclude you from all online casino gaming websites.
Pros & Cons
- Responsible gaming page information and preventative tools against problem gambling
- Great contact information given for means of support
- Plethora of games and good gaming options
- Mobile version of the website is very effective and impressive
- The look of the site could be better
To conclude, ExtraSpel casino has a brilliant website overall that is rife with entertaining gaming options, promotions and bonuses, and aesthetics. They also offer a very safe space for their players to gamble in and feel supported with tools and means of contact should they need it. Very well done from ExtraSpel casino.