Right from first arriving on Fantasino casino’s website, you can tell that it is a fun, entertaining online casino gaming website. However, the use of colours, fonts, and the pink dragon comes off as quite infantile, and so you do find yourself wondering who their target audience is!
Here is the information on what can be found on Fantasino casino’s website:
Bonuses and Promotions
Fantasino casino has a great selection of promotions and bonuses on offer for their players (new and existing). Here are their current exciting promotions:
- Welcome bonus package: £300 + 50 free spins
- Play missions and get casino rewards
- Level up and earn special goodies every week
- Weekly FS promos
- Launching offers on new releases
These promotions and bonuses come with their own terms and conditions which Fantasino casino explains fully on the website to help players know how they can gain the rewards. These are very exciting promotions, especially the welcome bonus!
Games on Offer
Fantasino casino has a great many gaming options that come under the usual exciting categories. These are: table games, live casino games, slots games, and jackpot games.
Their slots games include: Starburst, Book of Dead, Gonzo’s Quest, Dead or Alive, Mega Fortune, Moon Princess, Immortal Romance, Twin Spin, and more.
Table games include: French Roulette, European Roulette, American Roulette, Roulette Pro, Blackjack, Casino Hold’Em Poker, Texas Hold’Em, Baccarat, Oasis Poker, Pontoon, and many more.
Live casino games include: Dream Cacther, Live Roulette, Live Blackjack, Live Casino Hold’Em Lobby, Live Ultimate Texas Hold’Em, Live Caribbean Stud Poker Lobby, and more.
Fantasino casino has a great mobile gaming website. It is optimised for mobile use as everything fits on the screen in the right way, delivering information to players in a pleasing, effective manner. They have a menu icon where you want it to be, which will help with usability and navigation throughout the site.
The list of games and the imagery works very well, and the fonts and colours are aesthetically pleasing. When you click on a game, you are able to test it out which is useful as players like to trial a game before wagering or setting up an account.
Support and Customer Service
Fantasino has a great Frequently Asked Questions (FAQs) page that has sections for important areas of information. This is accounts, registration, security, financial, deposits, withdrawals, technical, bonus and promotions, casino, and more. This is great as there is a wealth of information to help people find answers to their issues in a simple fashion.
Fantasino also has a live chat feature which is very useful for players to get immediate assistance from a representative at Fantasino if they need it. They also have an email address for use for perhaps more serious matters. However, this address is just found at the bottom of the page.
There should be a contact us or support page with all the appropriate information on it. And there is no telephone number provided which isn’t great as it would help many players to know that they can call if they have an issue and speak directly to an actual person.
Safety and Fairness
Fantasino casino has a good responsible gambling page that starts off by listing how you need to stay in control. They say you should avoid chasing your losses, you should only gamble what you can afford to lose, that you should keep track of time and money, and breaks are necessary.
They then go on to provide a questionnaire for self-assessment. This is with questions like, “does gambling prevent you from attending work or college?” and “do you gamble alone for long periods of time?” These are important questions that get a player thinking so that they can be aware of their habits and make changes if they do realise that they have bad gambling habits that are affecting their lives.
With Fantasino, you can either make use of a standard account closure, or make use of self-exclusion. You can completely close your account should you need to, and Fantasino will no longer contact you. Alternatively, you can self-exclude for a period of time. For a time, you won’t be able to gain access into your account. When you’re ready, you can reopen your account though in the given time.
Fantasino offers good financial limits where a player can set caps on how much they can spend or how much they can lose in a period of time. This will help them to keep within their means and not affect their livelihood.
Fantasino casino has given information for important organisations that will help players when they feel that they are losing control. This is with links to organisations like: Gambling Therapy, Malta Gaming Authority, Gamblers Anonymous, and Responsible Gaming.
They end by explaining how they work hard to prevent underage gambling and how they protect their players with their security systems.
Pros & Cons
- Responsible gambling page information and preventative tools that work against gambling addiction
- Excellent gaming options and entertainment
- Contact page doesn’t exist and contact information is dotted around; no telephone number provided
In conclusion, Fantasino casino offers an excellent online gaming website that offers brilliant gaming options, promotions, and safety for their players. Even though the style of the site is a little juvenile, it still offers a great place for entertainment and that makes it a great place for gambling.