Get 100% up to £50 Welcome Bonus.
How to Claim:
- Once you’ve made your first deposit Get Lucky will double it up to £50.
- Once activated you’ll find all bonuses in your account under “my active bonuses”.
Get Lucky Review
Get Lucky Casino has a great look to its site, with the dark colour scheme and intriguing writing/ logo design.
They open their site with promotions shown all over, enticing players to sign up and gain a plethora of rewards.
Here is what Get Lucky Casino has for their players on their site:
All Bonuses and Promotions
- Welcome bonus offer: deposit 100% and get an £50 extra to play with
- Kickbux points
- Get Lucky shop and rewards
The terms and conditions of these promotions are explained on the website so that players know how to benefit to gain the rewards. However, there is not a lot of promotions available and so this is disappointing to see. There isn’t enough here to keep players feeling rewarded, which may affect their loyalty to the site.
Games on Offer
Get Lucky casino has many games and they are categorised by: live casino, blackjack, roulette, table games, slots machines, video slots, video poker, and jackpots.
Their slots machine games include: Raging Rhino, Fire Joker, Spartacus, Fortune Favours, Kronos, Thai Flower, Retro Reels, Spin Magic, and more.
Table games include: Caribbean Stud Poker, Texas Hold’Em, Casino Hold’Em Poker, Baccarat, Pontoon, Red Dog, Oasis Poker, and more.
Live Casino games include: Dream Catcher, Speed Roulette, Ultimate Texas Hold’Em, Three Card Poker, Baccarat, Roulette, Norwegian Roulette, Dragon Tiger, and more.
Get Lucky Casino’s mobile website is very good. Although at first there seems to be trouble with using the site in the UK, when you click through you can find the site. It displays all the necessary information in a pleasant way and it is simple to find the games and categories.
However, there is no menu button which would make the site a lot easier to navigate. It isn’t obvious how to find the other pages like responsible gaming, about us, and the contact us help centre. This is a downside. However, the look of the site and the display of the games works well. When you click on a game, you are encouraged to sign up or sign in to be able to play.
This is normal and expected from the site, but it would be ideal to be able to play a demo instead before signing up and putting in any money.
Support and Customer Service
Get Lucky casino’s Help Centre page shows a live chat feature for you to use to contact their team immediately with a chat room to get assistance. They also have a number of Frequently Asked Questions listed for players to use to get help with their simple problems in an easy manner.
They also have an email form for players to fill out to contact the team with perhaps more serious issues. There is a lot of information that helps players but there is no telephone number which is the only downside to their support page and contact information.
Safety and Fairness
Get Lucky Casino has a Responsible Gaming page but it isn’t laid out in the best way to provide the right information for players. They have links to information about age limits, parental controls, and more.
They explain that they have tools in place on the site to help players get the most out of their gaming in the safest way. You can set spending and deposit limits, and request time out or self-exclusion. They also have a reality check tool to allow for notifications to pop up on your screen after a period of time to show how long you have been playing for. This breaks the player’s bubble and brings them back to reality – a very important tool.
They have provided a lot of great information for independent gambling organisations like: Gambling Therapy, Gordon Moody, Gamblers Anonymous, GamCare, Be Gamble Aware, and more.
They then detail their time out and self-exclusion tools. You can take a break away from your account for 12 hours, 24 hours, 2 days, 3 days, 1 week, 2 weeks, 1 month, or 6 weeks. In this time, you cannot access your account and so you can take a breather and regain control of your habits. Then the self-exclude tool is for account closure and with this, the account cannot be reopened. Hopefully if this happens, a player is given the room and guidance to get help.
You can set personal limits on your account and your spending daily, weekly, or monthly in order to remain within your means and not overspend and cause yourself trouble.
- Their responsible gaming page and the tools they have for preventing any problem gaming and gambling addiction
- Contact page
- Gaming options and design
- Aesthetics and look of the site overall
- Mobile site
- Promotions are not plentiful or intriguing very much
- No telephone number provided as a means of contact
- Mobile site is a little limited in areas
To conclude, Get Lucky casino has a very good website that offers a lot in the way of entertainment for their players. If they provided better promotions, then they would have a great site. The support is there and the safety measures are in place to make for a secure online casino gambling website for their players.