Lapalingo Casino has a great look to its site right from the first page. It is a little full with promotions and games right from the start, but this works well in introducing new visitors to the site – to the entertainment and offers that they have available.
Here is what you can expect from using the Lapalingo Casino site:
Bonuses and Promotions
- Welcome bonus of 100% up to £500 + 20 free spins
- Win £10 bonus without deposit with White Rabbit
- 100% bonus on your deposit summer 18
- Daily fun and daily profits – win a share of £70, 000
These have terms and conditions explained on the site.
Games on Offer
Lapalingo casino has a great many gaming options and categories for playing on their site. They have online slots, a live casino, casino games, sports, and more.
Their online slots games include the following: Eye of Horus, 40 Thieves, Book of Dead, White Rabbit, Flame Busters, Penguin City, Pink Elephants, Platooners, Book of Aztecs, Vikings Go To Hell, Bonanza, Starburst, Legacy of Egypt, Fruit Warp, Book of Gods, God of Wild Sea, and a great many more.
Their live casino includes: live Blackjack, live Roulette, live Baccarat, and more variations.
Lapalingo has a very good casino site on their mobile site. It is well made and organised in the appropriate manner to adhere to the norms of mobile sites and its uses. They have a menu button that helps players to navigate the site and makes for a good user experience.
The games are listed appropriately, introducing the games to new players and showing what is on offer. When you click on a game, you can either play a demo or sign up and play for real which is a great element, for it allows new players to test the site before wagering. A very good site with everything it needs on mobile and has effective uses.
Support and Customer Service
On Lapalingo Casino’s contact page, they have provided a contact form for the customers to fill out. This will send an email and they will respond to the query via email, too. They also have many links to useful information, including a Frequently Asked Questions page with details about common areas of difficulty.
They also have a useful live chat pop up that is always at the top of the page and helps customers to get immediate help from a representative of Lapalingo Casino.
Sadly, though, they have not given a telephone number as another means of contact which would really help their players to be able to call someone in a state of emergency and get personal and direct advice.
Safety and Fairness
They start off their Responsible Gaming site by giving some general advice that will help to prevent problem gaming from occurring. This is to decide on loss limits and deposit limits ahead of playing and stick to them. To never borrow money; to set time limits; to take breaks; and to balance gambling with your other activities.
They then have a sort of self assessment but in the form of statements that show what a gambling problem can look like. This is with statements like: “if you are leaving your family alone for long periods of time in order to gamble” and “if you are gambling and find that you cannot stop or limit yourself.” This helps players to recognise a problem in their habits and change their behaviours.
They have provided the links to important gambling help organisations like Gamble Aware, Gamblers Anonymous, Gambling Therapy, and GamCare. They then say you need to prepare to lose and make conscious decisions regarding your gambling.
They explain their gambling limits tools that their customers can use to stay in control. This is with session limits, deposit limits, loss limits, and bet limits. This ensures you don’t play for longer than is healthy; don’t lose more than you can afford; and don’t bet or deposit too much into your account. These can be set on a weekly, monthly, or even a daily basis if needed.
They say that they can help you with self exclusion on a temporary or permanent basis as needed, just contact them. This will give you needed time from your account. They also say that you can use their reality check feature is you need to. However, the self exclusion and reality check feature isn’t explained in much detail as could be needed for new players to understand and make use of them.
They end by saying that you should give up gambling if you spend more and more time in an online casino; you neglect your everyday duties; you hide the truth about the lost money and time spent in a casino; and more. This is apt and important advice that is great to see from this online casino gaming site.
Pros & Cons
- Their responsible gaming page
- The support information
- Their gaming tools and categories
- The mobile version of the site works very well
- No telephone number provided
- Could explain self exclusion and reality checks more
To conclude, Lapalingo Casino has a great gaming site for casino lovers and players. They have very good games on offer as well as promotions to keep players entertained. They have support and safety measures in place to ensure the gaming remains sensible and controlled; very well done.