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Magic Red Casino Review
Magic Red Casino has a great look to its website from first sight. It has an effective logo with the magician’s hat and white, red, and black theme. You are met by a full page of promotions, icons, and games displayed right from the get-go.
Bonuses and Promotions
- Welcome bonus: get up to £300 bonus plus 100 spins
- Mystery prize hunt
- Win yourself a summer holiday
- Magic Red VIP Club: new members, bronze VIP, Silver VIP, Gold VIP,
- Platinum VIP, Premium VIP, and prestige VIP
- Summer surprises
- Ten winners every hour
- £130,000 Hugo Goal Raffle
- Last survivors win a huge prize
- Win the ultimate private jet vacation
Games on Offer
Magic Red Casino has a brilliant number of gaming options on offer for their players. They have video slots, classic slots, casino games, scratch cards, and more.
Here are some of their video slots games: Eye of Horus, Starburst, Gonzo’s Quest, Witchcraft Academy, Crazy Cows, Cleopatra, Rich n Wild, Queen of the Castle, Archangels Salvation, Amazing Aztecs, House Doom, Wild Scarabs, and many more.
Here are some of their casino games: French Roulette, live Blackjack, live Roulette, Immersive Roulette, Baccarat Squeeze, Dream Catcher, Jacks or Better, Auto Roulette, Roulette Royal, and more.
Mobile Experience
Magic Red Casino is an excellent mobile website. There is a menu with relevant pages to help navigate the site and get help. The games are well organised and easy to navigate. When you click on any given game, you can play on a demo version or real by just signing up!
Support and Customer Service
Magic Red Casino does not appear to have a contact us page, but they do have a lot of information. They have a live chat feature that is on the right-hand side, which allows players to speak to someone directly.
On their help page, they have listed many areas where customers often need assistance, for example, games information, deposits, technical problems and more. They also have “Frequently Asked Questions” to help players jump to quick answers for specific issues.
From this page, you can click “contact us” which brings a pop up of more information and contact details where you can find an email address, live chat, and even a telephone number as a means of contact. This gives players a more direct and personal means of contact. Support is available seven days a week from 6 am-11 pm.
Safety and Fairness
Magic Red Casino has an extensive responsible gaming page that is rife with information about problem gambling, prevention, safety, and support. They begin by explaining how they combat underage gambling and ensure the protection of minors. They have the links for Net Nanny, Gamlock, and Bet Filter.
They also explain that they encourage their players to remember that gambling is a form of entertainment only, and it is their decision that if they do choose to gamble, they should know the rules before playing, and that chasing losses is not advised.
They have listed questions that will help to spark reflection and introspection in the player, to recognise problems within themselves. This is with questions like, “do you avoid your daily responsibilities (work, college, etc.) in order to gamble?” and “do you use gambling as a way to avoid dealing with issues in your everyday life?”
They go on to explain their personal limits later. This allows you to set restrictions on your account for deposits, wagering, and losses so that you don’t overspend recklessly. These can be set on a daily, weekly, or monthly basis to suit the individual.
They explain their cool-off period’s feature which allows a player time away from their account to cool-off, take a break, and regain control. In this time, they cannot wager or play. This can be for 24 hours, one week, one month, or six weeks.
They also have self-exclusion, which offers a much longer break from your account to give players the time to get help and support. This can be for (non-UK players) 1 month, three months, six months, or permanently. For UK players, this can last for up to 6 months, one year, two years, five years, or permanently. They explain that players are encouraged to use GAMSTOP to self-exclude from all online casinos, too.
Furthermore, they have a reality check feature which is a pop-up reminder that comes on the screen to alert players to how long they have been playing, with the aim to bring them out of the gaming bubble and back to reality. These can be set hourly, and you can also view your history, set a new time, or stop playing.
They have session limits and autoplay limits, too. These allow players to set a limit on how long they can play before being signed out automatically, and how many times a game can replay before the loop is cut off. This is a great feature to help players not play endlessly.
They end with links to gambling organisations that can provide further help. These are Gambling Therapy Helpline, Gamblers Anonymous, Helping Hand, and BeGambleAware.
Pros
- Their support information
- Their gaming categories and lists
- Responsible gaming page and tools
Cons
- Contact us page isn’t placed on the menu to find easily
Summary
To summarise, Magic Red Casino has an excellent, faultless casino site for its players. Many games, promotions, and support for their players to enjoy responsibly.