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Mansion Casino Review
Mansion Casino has a pretty good look to its site. It has a sort of medieval aesthetic to the site, and it introduces itself with promotional graphics.
This invites players to play and gain. The site is well designed, laid out, and information forward.
This is what you can expect from Mansion Casino’s website:
All Bonuses and Promotions
- Welcome Bonus: double your first deposit up to £200
- Beat the Heat: gain a percentage extra bonus across the summer
- Premier League Spins
- Spin special
- Golden Hour
- Monthly Madness
- Refer a friend
These all have terms and conditions which the site explains.
Games on Offer
Mansion Casino has live casino games, video poker, table games, slots games, and jackpot games.
Their table games include: Perfect Blackjack Multihand 5, All Bets Blackjack, Spread-Bet Roulette, Premium European Roulette, 3D Roulette, Dragon Jackpot Roulette, Classic Roulette, Lucky Lucky Blackjack, Penny Roulette, Premium French Roulette, Premium American Roulette, Baccarat, Craps, Caribbean Stud Poker, Casino Hold’Em, and many more.
Their live casino games include: Roulette live, Blackjack live, live French Roulette, live VIP Roulette, live Hi-Lo, Casino Hold’Em live, 3 Card Brag live, 7 Seat Baccarat live, No Commission 7 Seat Baccarat live, Baccarat live, and more.
Slot games include: The Dark Knight Rises, Treasure of the Lamps, Age of the Gods, Wolves! Wolves! Wolves!, Maji Wilds, Dragon Champions, Pharaoh’s Treasure Deluxe, Pixel Samurai, Funky Monkey Jackpot, Age of Gods: God of Storms, and many more.
Mobile Experience
The mobile version of the site works excellently. It is well laid out, clear, and presents the games and promotions as a great introduction to the site. They have a menu button that helps players to easily navigate the site to the relevant pages. This helps with the user experience. When you click on a game, you are able to play quickly.
Support and Customer Service
Mansion Casino has a great support page, with a Frequently Asked Questions section. This provides a lot of useful, easy to find information about common areas, like deposits, withdrawals, security, passwords, and more. They have a support email address too, for you to use if there is no information about your topic of interest.
They then have a contact us tab which brings a pop up of information to use to contact Mansion Casino. They have a “click here to email us” link that will help you to contact their team. They say that they are available 24 hours a day, 7 days a week. They have also provided telephone numbers to help you call to get some personal, direct advice from their team. This is very good to see as it helps in the case of emergency or when you need immediate help.
Safety and Fairness
Mansion Casino lists 10 rules of responsible gambling on their responsible gambling page. These include the fact that gambling is for entertainment purposes only. That you can set limits and should stick to them to keep in control and within your means. That you should set a budget. That you should expect to lose. That you should be aware of signs of problem gambling. And that you should not chase your losses.
They then have some questions that work like a self assessment to help you recognise a problem within yourself. This is with questions like, “is gambling interfering with your work or other responsibilities?” and “have you borrowed money or sold anything to gamble?” These are potent questions. They then say that if you have answered yes to any of these, that you may have an issue with compulsive gambling. They then provide the links to important gambling organisations that can help people who are suffering. These are GamCare, Gamble Aware, Gamblers Anonymous, and Gambling Therapy.
They go on to explain how they protect minors and prevent underage users. They explain that their staff is aware of what problem gambling habits look like and they watch out for it.
After this, they explain their gambling management tools. These are time outs, self exclusion, and reality checks. The time out feature allows players to block themselves out of their account for a period of time, where they can’t wager or play. This is for a time between 24 hours and 6 weeks. If a player needs to go further, then they can self exclude for longer – where they can’t wager, deposit, or play. This is for 6 months up to 5 years. In this time, a player usually gets help for their compulsive gambling habits. They also explain GAMSTOP to help players know that they can self exclude from all casino gaming sites.
Then there is the reality check feature, where players can set game time reminders that will pop up on the screen to tell players how long they have been playing. This is important and keeps players from playing endlessly and recklessly without realising. From here, they can continue playing, set a new timer, or exit the game and view their account.
Pros
- Their responsible gaming page and tools to help manage and control gambling
- Support page and contact information
- Gaming options and categories as well as their displays
- Promotions and bonuses
Cons
- A kind of boring looking logo
Summary
To conclude, Mansion Casino has a very good website that gives their players many games and promotions to keep them happy and entertained. To go along with this, they have the support and safety measures in place to ensure players are protected and responsible when gambling. Very good.