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mFortune Casino Review
mFortune Casino has a slightly amateur look to its site from the get-go. The logo works well, with the four-leaf clover and the casino-like heart, but other than that it doesn’t have a terrific aesthetic.
They introduce the games right from the start, alongside promotions and bonuses to entice new visitors to sign up and play their games.
Bonuses and Promotions
- £5 No Deposit Introductory Bonus
- 100% up to £100 First Deposit Match
- Refer a Friend Bonus
- Social Media Offers
Games on Offer
mFortune has bingo, poker games, slots games, casino games, roulette games, fruit machine, and blackjack games on offer for their customers.
Their slots games include Cherry 7, Wild Diamond Wins, Tomb of the Wins, Vegas Vegas, Reel Fruity Slots, Nine Lives, Spin Kingdom, Which Witch, Cat and Mouse, Fruit Machine, Robins Reels, Gold Blast, and many more.
Their casino games include European Roulette, Blackjack, and Texas Hold’Em Poker.
They don’t appear to have many blackjack or roulette varieties, which is a shame.
Mobile Experience
mFortune Casino’s mobile site works well, but it is a little limited. They don’t have a menu button to help players to navigate the site at all, which does not aid in user experience whatsoever. The games are displayed right away, which allows players to know what is on offer at first glance.
They have the promotions and bonuses shown on banners. You have to scroll down to the bottom to find the links to other pages, which would be better if accessible from the header. When you click on a game, you are asked to launch the app (or download it), which is a little inconvenient as you should be able to play on the site without having to use the app.
Support and Customer Service
On mFortune Casino’s Help page, they have a Frequently Asked Questions, Help Videos, Customer Support, and help Installing Apps. Their Frequently Asked Questions section has the answers to many common questions and issues for users to seek assistance when needed. On their Customer Support page, they have the information that players will use to contact their team for help.
They have a telephone number which works as a more personal, direct means of contact – it’s great to see as not many casinos provide one. They have also provided an email address for players to use as an alternative means of contact. They are UK based and open 24/7 to help players on a variety of issues. Lastly, they have a support button at the side of the screen, which works as a live chat client so you can speak to someone from mFortune Casino as needed.
Safety and Fairness
mFortune Casino starts off their Responsible Gambling page by stating that gambling is not advised if it interferes with daily commitments. They also maintain that players should establish limits on their wagering and losses. They then go on to provide the information for the gambling organisations GamCare and Gamble Aware, who can help players if they’re suffering from a problem.
They cover parental controls, with Net Nanny and Cyber Sitter, which provide internet filtering software. They have session limits and deposit limits which help players limit their time gambling. The session limits restrict how long you can play gambling. The deposit limits restrict how much money you can put into your account daily, weekly, or monthly.
They finish by explaining that they do not allow under 18 to play on their site. It is a shame that they have not given the ability to take a break (time out) for shorter periods, instead of just being able to self-exclude.
Pros
- Responsible gaming page information and tools
- Slots games on offer
- Well designed imagery across the website
- Promotions and bonuses
Cons
- Not many casino games
- A “take a break feature”, or “reality check” feature don’t exist
- Could do with more exciting promotions and bonuses
Summary
In conclusion, mFortune Casino has a limited, amateur looking site, but it does protect its customers well. They have plenty of slot games and promotions to reward their players. But the layout is generally quite poor, and the site could do with a few tweaks to make it a more exhaustive offering.