Monster casino has a bold and colourful home page which attracts and entices new players. Although it doesn’t really set the casino vibes, with no dark colour scheme or gold or reds, it still works well for a gaming site as a whole.
Here is what is to be expected from Monster Casino’s site:
Bonuses and Promotions
- £5 free no deposit bonus
- First deposit match: 200% first deposit match up to £50 plus 50 free spins on Starburst
- Third deposit match: 50% third deposit match up to £250
- VIP Caribbean Holiday leader board
- Free spins frenzy Aloha
- Second deposit match: 100% up to £200
- Free spins frenzy Cleopatra
- Booster Bonus: 10% up to £200
- Winning Wednesday 15% win bonus
- Booster Bonus: 25% up to £100
- Booster Bonus: 50% up to £100
This is an excellent amount of promotions and these are all explained on the site.
Games on Offer
Monster Casino has slots games, live casino games, scratch cards, jackpots, casino games, and instant wins. Their site allows you to search their games, which is a great tool for those who know what they like to play.
Their slots games include: Chilli Heat, Starburst, Bonanza, Cleopatra, Gem Rocks, Agent Valkyrie, Soldier of Rome, King Kong Cash, Immortal Romance, Wild Scarabs, Wolf Gold, White Rabbit, Deco Diamonds, Queen of Gold, Valley of the Gods, Jumanji, Vikings Go Wild, and many, many more.
Their live casino games include: Speed Baccarat, Dragon Tiger, Baccarat, Three Card Poker, Caribbean Stud, Casino Hold’Em, Diamond VIP, Auto Roulette La Parage, Dream Catcher, Immersive Roulette, French Roulette, Double Ball Roulette, Blackjack Party, and more.
Their casino games include: Classic Blackjack, American Roulette, Hi Lo Blackjack, European Blackjack, Oasis Poker, Punto Banco, Texas Hold’Em, Pontoon, French Roulette Gold, and more.
They have an amazing, fully-functional mobile site that is well-optimised. It is easy to use with the menu button with the relevant pages on it. The games are listed appropriately. When you click on a game, you can play a demo or play for real, which is excellent for new players.
Support and Customer Service
Monster Casino has a thorough Contact Us page where they have provided information for players to use to contact their team. They have a live chat help. This is a common online casino tool, and really helps players to feel supported 24/7 and get assistance whenever they need it. They can talk with a representative from Monster Casino in an instantaneous online chatroom.
Next, they have provided an email address for players to use to get in touch via email should they prefer. They also have a telephone number which is great to see as it gives their players a means of contact that is more direct, instant and personal should they need it.
They have also given a postal address if necessary. And they have an extensive Frequently Asked Questions section for players to find answers to common, simple questions and help themselves where possible without having to ask.
Safety and Fairness
Monster Casino’s Responsible Gambling page pops up on the screen over the main page instead of being a page on the site itself. They start their responsible gambling page with a self-assessment questionnaire to help players recognise a potentially problematic situation and habits within their actions. This is with questions that are like “do you stay away from work, school, or college to gamble?” and “do you hide the amount you gamble from family and friends?” These are crucial questions. They then give the details for GamCare where they can get help with their problem gambling.
They then say that there are things to remember like don’t chase losses, to set limits, keep track of time and money spent gambling, and only gamble what you can afford to really lose.
Next, they speak about their reality check tool. This allows you to set timers and then they pop up on the screen when you’re playing with a notification of how long you have been playing for. This is to keep the player in reality and realise how long they have been playing and what they have been doing.
After this they explain their deposit limits. This restricts the amount you are allowed to put into your account to wager with. This can be set daily, weekly, or monthly to ensure you keep within your spending means.
Next there is their time out feature. You can lock yourself out of your account for a minimum of 24 hours up to six weeks as needed to provide yourself with the space to take a break. In a similar fashion, you can opt to self-exclude instead. This allows you to have a much-needed longer break from your account for six months up to five years. This is an important tool for those who are in fact suffering.
Then they give the details for GAMSTOP to help players to self-exclude from all online casinos, as well as the details for GamCare again for support. They also explain their parental controls and security.
Pros & Cons
- Their responsible gambling page was well written, informative, and has the right tools
- Promotions are rife
- Gaming options
- Support and contact information
- Site could look a little more like a casino
To conclude, Monster Casino has an excellent casino gaming site with many rewards, games to play, and support whilst playing. The responsible gambling tools and methods provide the right gambling environment, too. A very well-made site.