Northern Lights casino looks quite limited at first when you arrive on their home page. That being said, they do have an enticing first page. This is with the game characters and vivid colours against the black, dark background. These set the tone for the casino vibe of the site, which is very important especially as an introduction to the site as a whole.
Northern Lights Casino has all this and more to offer their players:
Bonuses and Promotions
- Sign up and get up to £500 welcome bonus and 100 free spins on Cleopatra
- Starburst 10 bonus spins login
- VIP Caribbean holiday £6,000
- Free spin frenzy Aloha
- Free spin frenzy Cleopatra
- Booster bonus 50: 50% match up to £100
- Booster bonus 100: 100% match up to £100
- Booster bonus 25: 25% match up to £100
- Winning Wednesday 15% win boost
Each of these promotions and bonuses have terms and conditions which Northern Lights Casino explains in full. It is great to see such a horde of interesting promotions and bonuses from Northern Lights Casino, which their players can benefit from and enjoy regularly.
Games on Offer
Northern Lights Casino has slots games and casino games on offer for their players. These are tabs at the top of the menu of the site. There aren’t many subcategories, though; and it could do with a better game layout.
Here are some of their slots games: Starburst, Cleopatra, Gem Rocks, Exotic Cats, Jungle Books, Queen of Gold, Wolf Gold, Diamond Strike, Valley of the Gods, Agent Valkyrie, Chilli Heat, Mirror Mirror, Platooners, Knights of Gold, Tiki Fruits, Witchcraft Academy, Book of Gods, and more.
Here are some of their casino games: Casino Hold’Em, Three Card Poker, VIP Roulette, Speed Baccarat, Roulette Live, Immersive Roulette, French Roulette Gold, Dream Catcher, Blackjack Party, Blackjack Grand VIP, Blackjack Silver, Baccarat Squeeze, European Roulette, Blackjack Live, Blackjack Classic, Multi Hand Blackjack, and more.
Northern Lights Casino has a very good mobile site. They don’t have a menu button with the right pages to help players get around the site; this limits the site. They only have the tabs at the top for the games and promotions. Instead, you have the scroll down to the end of the page to find links to the other parts of the site. They have listed the games well so that you can see what is on offer. They have not much else going on or displayed on the site. It seems quite limited.
Support and Customer Service
On Northern Lights Casino’s Contact Us page, they have the information that players need to get support when they need it. They start with their telephone number which is very good to see. This gives their players comfort in knowing that they have a personal and direct form of contact to choose to use.
They then have their email address, which players can use to contact them in a written, formal manner. They also have given a postal address, should players need it for whatever reason.
They also have a Frequently Asked Questions page which provides a lot of information about general problem areas that players can use easily to help themselves.
Safety and Fairness
On Northern Lights Casino’s Responsible Gambling page, they encourage their players to contact their customer support team if they need help or wish to discuss their gaming. They then have a self-assessment test. This is with questions that help players to recognise issues within themselves, like “do you stay away from work, school, or college to gamble?” and “do you hide the amount you gamble from family or friends?” They then give the information for GamCare to help players get support if they need it after doing the test.
They then encourage you to keep a few things in mind. This is that gambling should always be a form of entertainment. That you should avoid chasing losses. And to only gamble what you can afford to lose.
After this, they then explain their self-exclusion tool. This is where a player can block themselves out from their account and gaming for a period of time. The self-exclusion is for a minimum of 6 months up to a life time if they need. Similarly, they have their cooling off periods. This is for 1 week up to 6 months.
They say that you can set deposit limits, but they don’t explain what these are and how they can help. This is a limitation as some players may be unaware of this feature and what it means for them.
They end with the details for GamCare that can help players to get support if they feel that their gambling is taking over. And they explain that you can access your betting history if you need to.
Pros & Cons
- Promotions are great
- Responsible gaming tools and prevention methods
- Support information
- Limited explanation of limits on gambling
- Limited gaming categories and layout
All in all, Northern Lights Casino has a good site, even though it seems quite limited in its design. It has good games and excellent promotions, which gives players the right entertainment and rewards to keep them playing. They have responsible gaming tools that helps players to play sensibly and they have the contact information to keep players feeling supported.