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Get 200% Welcome Bonus up to £2000 + 1000 Wager Free Spins.
How to Claim:
- Your welcome bonus is issued as soon as you make your first deposit.
- You’ll also get a 150% up to £2000 (+100 wager free spins) on your 2nd deposit and 100% up to £2000 (+100 wager free spins) on your 3rd deposit!
- A minimum deposit of £20 is needed to release each deposit bonus.
Park Lane Casino Review
Park Lane Casino has a wonderful, sophisticated look to its site when you find their home page. It has a gold and black aesthetic, setting the tone for a daring casino site.
The use of attractive women (also in gold) and the animated promotional graphic, makes new visitors feel enticed and attracted to the site. They will want to sign up and get winning as soon as possible.
Here are some things you can expect from Park Lane Casino’s online casino gaming website
Bonuses and Promotions
- 200% welcome bonus up to £2,000
- 1000 wager free spins
- Special 15% payment method deposit bonus
These each have their own terms and conditions which are explained appropriately by Park Lane Casino on their website.
Games on Offer
Park Lane Casino has video slots games, live casino games, card and table games, video poker, classic slots, scratch cards, VIP games, and more on offer on their site. The aesthetic of the site complements the gaming section, making them more alluring.
Their video slots games include: God of Wild Sea, House of Doom, Tiki Rainbow, Wild Heist, Age of Caesar, Golden Shot, Secret of Nefertiti 2, Lucky Fa, Legacy of Egypt, Goddess of the Moon, Sweet Alchemy, Mexico Wins, and more.
Their live casino games include: Roulette Lobby, Blackjack VIP, Casino Hold’Em Lobby, Club Roulette, Italian Roulette, Italian Blackjack, French Roulette, Gold Rush Roulette, Auto Roulette VIP, Multi Table Lobby, Baccarat Lobby, Immersive Roulette, and more.
Their card and table games include: American Roulette, Neon Roulette, European Roulette, Zero Spin Roulette, Roulette Pro, Roulette Premium, Lucky Spin Roulette, and more.
Park Lane Casino has a very good mobile version of their site, too. It looks good, just like on desktop, and it works effectively. It has a menu button to help players to get around the website to the relevant areas and pages. This makes for good usability.
It is clearly optimised for mobile as all the content fits on the screen in the right manner. The games are listed as you would expect, and you are introduced to them right away. When you click on a game, you can turn your phone sideways and play a demo right away – this is great to see. An easy to use, informative mobile site overall.
Support and Customer Service
When you click on Park Lane Casino’s support page, it opens up a new window to display the information. They have three sections: Frequently Asked Questions, Game Rules, and Contact Us. Their Frequently Asked Questions has a lot of information for various areas, like: accounts, deposits, common question, responsible gaming, and technical. The game rules tab is useful to help players get to grips with how the site’s games work and to ensure they don’t play recklessly with no real understanding of the rules and how to win.
On the Contact Us tab, they only have a form to fill out to get help with your issues. This will send an email to their team, and they will answer via email, too. This is quite limited; it would be good to see a telephone number too. They also have a live chat help, but this is a small button that perhaps could be easily missed. The live chat is a common casino feature and ensures that players can get help immediately and effectively.
Safety and Fairness
On Park Lane Casino’s Responsible Gaming page, they have begun by explaining what the symptoms are for problem gaming and gambling addiction. They then go into the prevention techniques. They first have their self-assessment questionnaire to help their players discover potential problems within their gambling habits. This is with questions like “did you ever lose time from work or school due to gambling?” and “has gambling ever made your home life unhappy?”
They then say that if you answered yes to these questions then you should make use of the important gambling organisations that can help support you and fix these problems. These are GamCare, Gambling Therapy, Gordon Moody Association, and Global Gambling Guidance Group.
Afterwards, they explain that their employees are trained to recognise problem gamblers and take the appropriate action. They say that your account can be cancelled if needs be. They also say that a player can limit their account should they need to. They have deposit limits, wager limits, loss limits, session limits, and exclusion. But these things have not been explained in detail at all, which is a shame and is irresponsible of them.
- Beautiful looking site
- Great games sections and layout
- Support info
- Responsible gaming tools
- Mobile version of the site
- No telephone number for contact
- Very limited explanations on the responsible gaming page
- Not many promotions and bonuses
All in all, to summarise, Park Lane Casino has a very good online casino gaming website. It has promotions and a horde of great gaming experiences. It has a well sectioned out games area, and plenty for any kind of player.
They could do with perhaps some more promotions, though, so that loyal customers are constantly rewarded as they play. They have good support in place and the right tools for responsible game play, but their explanations of said tools need improvement.