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Play Frank Casino Review
Play Frank Casino has a very colourful, bright website when you visit their home page, which is inviting, welcoming, and aesthetically pleasing for new visitors on their site.
They have bubbly writing, fun colours, and large images. They also invite you to their site with an enticing promotion on the first page as their welcome package.
Here’s what can you expect from Play Frank Casino’s online casino gaming website:
Bonuses and Promotions
- Welcome offer: £100 bonus plus 50 free spins
- Daily challenges
- Tracks, levels, rewards
The terms and conditions of these bonuses and promotions are explained by Play Frank Casino’s site so that players are fully aware of how they work.
Games on Offer
Play Frank Casino has many gaming options, with video slots, classic slots, table games, live casinos, and jackpot games. They say that they have over 1,500 games on offer, which is fantastic.
Play Frank’s table games include: European Roulette, French Roulette, American Roulette, Casino Hold’Em, Blackjack, Casino Stud Poker, Texas Hold’Em, Pai Gow Poker, Double Xposure, Blackjack Multi-Hand, Oasis Poker, High Limit Baccarat, Three Card Poker, Pontoon, Baccarat, and more.
Play Frank’s video slots games include: Starburst, Gonzo’s Quest, Moon Princess, Book of Dead, Dead or Alive, Twin Spin, Legacy of Egypt, Lost Relics, Gemix, Mirror Mirror, Joker Pro, Sakura Fortune, and more.
Play Franks live casino games include: Immersive Roulette, French Roulette, Dream Catcher, European Roulette, Auto Roulette, Casino Hold’Em, Caribbean Stud Poker, Speed Baccarat, Turkish Roulette, Football Studio, Blackjack (various), Baccarat (various), and more.
Play Frank Casino has an excellent mobile site, that looks as inviting as the desktop site. It is full of games and colourful all the same. They have a menu button for helping their players to get around their website to get to the relevant, essential pages that are needed.
They have displayed their games clearly to show what they have on offer. When you click on a game, it loads itself so that you can play a demo before signing up, which is excellent. It’s a straightforward site to use, and it works effectively.
Support and Customer Service
Play Frank Casino doesn’t have a contact us page, per se. They have a live chat help feature which allows their players to contact someone from Play Frank casino on a regular, immediate basis 24/7.
This is a conventional means of contact for a casino site and works effectively. They have also provided their email address to help their players contact via email if they would prefer.
They also have a Frequently Asked Questions page, which has various areas of questions and talk points, which is categorised by casino bonus and promotions, accounts, registration, security, finance, deposits, withdrawals, and more.
Safety and Fairness
On Play Frank Casino’s Responsible Gaming page, they start by discussing some ways to maintain control with your gambling behaviours. They state that you should treat gambling as a form of entertainment and to only spend what you can afford to lose.
They also have a self-assessment questionnaire for players that may have problematic gambling habits and behaviours. Then also advise that you should speak with gambling organisations to seek support if you answered yes to many of the questions.
Afterwards, they explain their financial limits with deposit limits, where you restrict how much money you put into your account so that you don’t overspend.
- Games and their categories
- The look and feel of the website
- The mobile site works very well
- Not the best explanation of responsible gaming tools and techniques
- No reality checks feature; no description of cooling-off periods
- Not many promotions and bonuses; not very interesting
- No telephone number as a means of contact
To conclude, Play Frank Casino has an excellent casino site, but a few small things could be done to make for functional changes. They could do with slightly better support and gambling limits features and information. Other than that, they have excellent games and entertainment value on offer for their players.