Plush Casino has a great look to its site from the first page. It has a great big promotional graphic which is alluring for those new visitors who find the site and what to gain the rewards. They have used an attractive woman which also adds to the eye-catching, casino vibe that the site is going for.
Here is what is to be expected from Plush Casino’s website:
Bonuses and Promotions
- Up to £500 Welcome Package plus 50 spins on Starburst
- 100% match up to £200 Booster Bonus 100
- Free spin frenzy electric tiger
- £6,000 VIP Caribbean Holiday
- Free spin frenzy Aloha
- 50% match up to £100 Booster Bonus 50
- Winning Wednesday 15% win boost
- 25% match up to £100 Booster Bonus 25
- VIP players
Games on Offer
Plush Casino has games in the form of slots games, jackpot games, instant wins, live dealers, and casino games.
Plush Casino’s live dealer games include: Roulette live, Football Studio, Dream Catcher, Blackjack Party, Auto Roulette, French Roulette, Immersive Roulette, Double Ball Roulette, Diamond VIP, Speed Baccarat, Caribbean Stud Poker, Casino Hold’Em, Baccarat live, Dragon Tiger live, and more.
Plush Casino’s casino games include: Roulette, Blackjack Classic, American Roulette, Hi Lo Blackjack, Blackjack European, Pontoon, Punto Banco, Texas Hold’Em, Oasis Poker, Blackjack Lucky Ladies, Blackjack Lucky Lucky, and more.
Plush Casino slots games include: Gold Rush, Berry Burst, Ancient Script, Hanzo’s Dojo, Exotic Cats, Rainbrew, Wild Spells, Gems Gone Wild, Arcade Bomb, Jungle Books, Starburst, Wolf Gold, Gem Rocks, Angel’s Touch, Ancient Egypt, Queen of Gold, Twin Spin, and more.
Plush Casino has a good mobile site, with the menu button to help with navigating the site effectively to the other relevant site pages. They have displayed their games well and introduced themselves well with the promotion at the top. It’s a bit simplistic but it works well and does the job. When you click on a game, you are taken to the full site (it seems), and you can play a demo if you wish – very good.
Support and Customer Service
Plush Casino has a good support page that pops up in front of the other pages on a well made page. They have given many means of contact. Firstly, they have given an email address for players to use to contact the Plush Casino team. Next, they have given a telephone number which is great to see.
This means they have given their players a personal and direct form of contact that would help a lot of customers in times of emergency. After this, they have the live chat help. This is a common means of contact, especially for online casino sites, as it ensures their players can get immediate help from a representative from Plush Casino.
They have explained that their email support is 24 hours and replies come within 24 hours. The telephone help and live chat help is from 8am until 12am GMT/BST. Scrolling down, they have given a postal address to provide that extra contact for those who may need it. And finally, they have their Frequently Asked Questions page. This provides their customers with quick and easy to follow information about common problem areas.
Safety and Fairness
Plush Casino’s Responsible Gambling page pops up over the main pages just like their support page does. They start by encouraging their players to get in touch with them if they need any assistance and want to set their own limits. They then go on to list their self-assessment questionnaire which asks questions that players can answer to see whether they may have some bad gambling behaviours that they need to address. They have then given the link to GamCare, a gambling organisation that can help their customers who are suffering.
Next, they say some things to keep in mind: gambling is entertainment, avoid chasing losses, keep track of time and money spent gambling, and so on. Then, they explain their reality checks. This allows their players to set up alerts/ notifications after a certain amount of time that will pop up over the screen to show the player how long they have been playing for. This keeps them aware of time spent playing. They can then check their account activity, set a new timer, or stop playing.
Then, they detail their deposit limits. This allows their players to restrict how much money they can deposit into their account daily, weekly, or monthly. This ensures they don’t overspend.
After this there is their taking a time out feature. This gives their customers the ability to self-exclude from their account for a short period of time. This gives them a break away where they can’t play, wager, or deposit. This can be for 24 hours up to 6 weeks (or 6 months for non-UK customers).
Their self-exclusion provides a longer break away from the account in the same way. This can be for 6 months up to 5 years. They then explain how this is done and also GAMSTOP which helps players to self-exclude from all online casinos. They also have the explanation of parental controls and how to access your betting history.
Pros & Cons
- Excellent responsible gaming page
- Excellent support page and info
- Good horde of games
- Excellent promotions, VIP, and rewards
- Mobile site
- Site could work better with the gaming categories etc.
To conclude, Plush Casino has a brilliant, well-made casino gaming site that offers entertainment as well as safety to their players. This is a great, well-supported site.