Prospect Hall Casino has a great look to its site right from the first page. The dark colour aesthetic works well for setting the casino vibe. The cursive writing looks great. The carousel of promotions is inviting and alluring, making new visitors want to sign up and gain the rewards.
Here is what Prospect Hall Casino has on offer for their players on their website
Bonuses and Promotions
- New customer offer: £300 deposit bonus plus 100 bonus spins
- Every Wednesday in August get 12 Finn spins
- Weekend Match: 50% up to £100 bonus
- Exclusive promotion 10,000 spins drop
Each of these bonuses and promotions have terms and conditions that are explained fully on the site page. These are good offers, but more would be better.
Games on Offer
Prospect Hall Casino has slots games, blackjack games, roulette, live casino, table games, arcade games, video poker, and more.
Prospect Hall Casino’s slots games include: Jumanji, Book of Dead, Rise of Olympus, Berry Burst, Starburst, Lost Relics, Sizzling Spins, Witchcraft Academy, House of Doom, Legacy of Egypt, Archangels Salvation, Sweet Alchemy, Hotline, Asgardian Stones, Twin Spin, Fruit Spin, and many more.
Prospect Hall Casino’s table games include: European Roulette, Three Card Brag, Blackjack Classic, Casino Hold’Em Poker, Roulette, Blackjack European, Blackjack Single Deck, English Roulette, American Roulette, Baccarat, Triple Chance Hi Lo, Caribbean Stud Poker, Double Xposure, French Roulette, Oasis Poker, Punto Banco, Pontoon, Pai Gow Poker, and more.
Prospect Hall casino has a very effective, good-looking mobile version of their website. It has a search bar to help you find the pages and games that you want. At the bottom of the screen, there is a menu bar with the relevant, important site pages that players can use to navigate the site effectively.
They have listed the games well so that the players can find what is on offer. When you click on a game, you are able to play a demo or sign up and play for real – this is great as it gives players to opportunity to test a game before depositing or signing up.
Support and Customer Service
On Prospect Hall Casino’s support page, they have Frequently Asked Questions, Contact Us, and Terms. On their Frequently Asked Questions page they have advice and information on general topics, payments, accounts, promotions and bonuses, and playing safe.
On the contact us page, they have means of contacting their team. They have the live chat feature, firstly, which is a common form of contact for casinos. It provides a quick and easy way of contacting their team for help online. They do have an email address, too. This provides an extra contact method. However, there is no telephone number so this means players can easily contact Prospect Hall casino in a state of emergency for a more direct and personal contact.
Safety and Fairness
Prospect Hall Casino explains that they have services to help maintain a responsible and fun gaming experience. These are deposit limits, cool downs, session limits, and self-exclusions.
Their deposit limits allows players to control how much they spend on their gambling account daily, weekly, or monthly as needed. Their cool down service allows players to take a short break from their account, where they can’t play or deposit. This is for up to 30 days.
Their session limits allows their players to keep track of the time they spend playing and restrict how long they can play a gaming session. Their self-exclusion service allows their players to block themselves out of their casino account for longer periods of time (six months to indefinitely).
After these short explanations, they have a link to a GamCare self-assessment tool. This enables their players the ability to take a test and recognise if they may have a gambling problem. This is with things like, “sometimes I gamble for longer than I intend to”. This gets the player thinking about their gambling habits which is very important.
They then have links to other supporting gambling organisations like Gamble Aware and Gamblers Anonymous.
They explain that they have filtering software to prevent children from accessing their site. This is with Cyber Patrol, GamBlock, Net Nanny, Bet Filter, and more.
After this, they have gone into further detail about their services and how they work/ can be set up by their players.
Pros & Cons
- Their responsible gambling page is very good, simple to read, easy to follow and informative; their tools
- Make gambling safe
- Their support page
- Their games and layout and categories
- The look of the site
- Their promotions
- No telephone number provided as another means of contact
- No reality check tool for responsible gaming
In conclusion, all in all, Prospect Hall Casino has a very good online casino gaming website for their players to entertain themselves with gambling. They have a horde of games, and many gaming categories to choose from. They have excellent promotions and VIP to provide rewards to loyal customers. The site looks great and is safe for their players with excellent responsible gaming tools. A very good website from Prospect Hall Casino.