RedBet casino has a quite boring but fitting look to its site. It looks like a casino site with the red and black and the list of gaming areas/ categories at the top. However, there is nothing particularly exciting about the site’s main page at all.
Here is what you can find on RedBet Casino’s website:
Bonuses and Promotions
- Casino welcome bonus: grab your welcome offer of 100% up to £100 deposit bonus using the bonus code WELCOME
- Poker welcome bonus: play poker and get up to 50% reduced rate of up to 200% of your deposit
- Sportsbook upgrades
- Complete missions, win freeroll entries
- Live poker action in Malta
- Qualify with RedBet: win a package to MPNPT live events
- Satellite tree starting at 1C
- UCOP is back and it’s big
A minimum deposit of £20 is required to unlock the bonus, and a 35x wagering requirements apply before you’re able to withdraw any of the bonus funds.
Games on Offer
RedBet casino has jackpot games, slots games, live casino, table games, poker games, and more on offer for players to get gambling with.
Some of their slots games include: Bonanza, Gonzo’s Quest, Berry Burst Max, Book of Dead, Starburst, Golden Colts, Rainbrew, Viking Clash, Eastern Emeralds, Extra Chilli, Wolf Gold, Book of Gods, Asgard, Twin Spin Deluxe, Sizzling Spins, and many more.
Some of their table games include: Blackjack, Punto Banco, Double Exposure, Baccarat Professional Series, Pontoon, French Roulette, Blackjack Classic, Single Deck Blackjack, European Roulette, American Roulette, Hi Lo Blackjack, 3D European Roulette, and many more.
Some of their live casino games include: Texas Hold’Em Bonus, Dragon Tiger, Auto Roulette, Roulette Pro, French Roulette, Blackjack Fortune VIP, Auto Roulette VIP, Casino Hold’Em, Baccarat, Automatic Roulette, Ultimate Texas Hold’Em, and more.
RedBet Casino’s mobile site is excellent. It is simple but in a good way. They have a menu button which players can use to navigate their website and get to all the relevant and sectioned parts of the site. The games are listed when you click on the casino page. This shows all the games that are on offer.
When you click on a game, you are encouraged to sign up or sign in, which is very common, but it would be more ideal if new visitors could play a demo first in order to get a feel for a game before having to get a membership or deposit into their account. The colours work well, everything fits on the page and is easy to read, and the site is user friendly – excellent from RedBet casino.
Support and Customer Service
On RedBet casino’s support page, they have given the information for customers to use to get in touch with their team. They say that they are open from 00:00 until 23:59 every day. They have good-looking button icons for their contact methods. The first is the email button.
This will allow you to send an email to their team to get help with whatever your enquiry is. They then have the live chat feature. This will allow you to speak with someone from RedBet casino immediately online. Lastly, they have the telephone button option, which allows you to call RedBet casino if you need help. This is excellent and provides a personal, human form of contact when needed.
Below these, they have their Frequently Asked Questions. These provide details with common problem areas like: security, responsible gaming, about RedBet, terms and conditions, and more.
Safety and Fairness
On RedBet casino’s responsible gaming page, they explain their commitment to their customers. They say that they have services to help you keep in control: session time limits, take a break, self-exclusion, reality checks, game session check, limit deposits, limit turnover, and limit losses.
They give the information for GAMSTOP to help players to self-exclude from all online casino gaming websites.
After this, they detail some quick responsible gambling tips. These are to not chase your losses. To remember that gambling is a form of entertainment. That you should only gamble what you can afford to lose, and so on.
Next, there is the self-assessment. This is asking very important questions that players can ask themselves to find out if they have a problem with gambling. This is with questions like: “do you gamble to escape from a boring or unhappy life?” and “do you feel that you are in control over your spending when gambling?” They then give the details for support for gambling addiction with helplines, GamCare, and Gamblers Anonymous.
After this, they say how you can limit your games. However, they have failed to go into specific detail about how long you can take a break for, how long you can self-exclude for, and how the deposit and loss (etc.) limits work.
Pros & Cons
- Games are excellent and well categorised
- Support information and layout is excellent
- Responsible gaming tools are excellent
- Mobile version of the site is excellent
The site’s explanation of the responsible gaming tools/ limits is limited and could be better and more specific
All in all, RedBet casino has a very well made website on desktop and mobile. The site provides an excellent horde of gaming experiences to suit any kind of player. They have good promotions, too, meaning players feel rewarded. The site has many layers and sections, which works well. They have supported their customers well and provide tools for responsible gaming – however these tools could be explained better on the site.