Shadow Bet Casino looks very ominous and daring right from the first page. It has a dark colour scheme, and a man standing half in shadow – truly complementing the name of the site and setting the casino gaming tone.
This, with the promotions and the casino items displayed, gets you excited about signing up and playing to gain the rewards and entertainment.
This is what you should expect from Shadow Bet Casino’s website:
Bonuses and Promotions
- 100% bonus up to £100 plus 200 free spins on first deposit
- Back to old school
- Every Wednesday shadow wins 10 extra spins
- Get extra rewards every time you level up
The free spins have absolutely no wagering requirements and get delivered in batches of 20 for 10 consecutive days. A minimum deposit of £10 is required to claim the bonus, and a 70x wagering requirement applies to the welcome bonus and funds.
Games on Offer
Shadow Bet Casino has a wealth of gaming options for their players. They have slots games, jackpot games, live casinos, and table games.
Some of Shadow Bet’s slots games include: Exotic Cats, Bloodsuckers, Wild Heist, Fantastic 7, Book of Dead, Amazon Queen, Twin Spin, Bonanza, Dead or Alive, Zeus, 7 Sins, Legend of the Pharaohs, Wild Spartans, 300 Shields, Stardust, and more.
Some of Shadow Bet’s live casino games include: Blackjack live, Speed Baccarat live, VIP Roulette, Speed Roulette live, Dragonara, Auto Roulette, Ultimate Texas Hold’Em, and more.
They say that they have over 800 games for their players to play, but you have to sign up or sign in to view them all.
Shadow Bet Casino has a very good mobile site. It has a menu button for navigating the site effectively to other site pages. They have a menu bar at the bottom which helps with getting to the right games (they have a search button, too). The promotion is large on mobile and inviting. Games are listed effectively and when you click on them, you are able to opt to play a demo first, which is great.
Support and Customer Service
On Shadow Bet Casino’s Contact Us page, they have listed ways that you (the player) can get into contact with their team. They have an email address, firstly, for players to use for enquiries that will be answered via email. They also have a live chat feature, which has a chat button constantly on the screen, but this is only available from 8am until 6pm, meaning there is a prime time where they aren’t available which is a shame – though they say you can leave a message and someone will help as soon as possible.
The have also provided a postal address should anyone need it. They also have a Frequently Asked Questions page which details a lot of useful information from questions that are commonly asked by players who need help.
Safety and Fairness
Shadow Bet Casino’s Responsible Gaming page starts by saying (in bold lettering) that gambling should be for fun. They then go into some basic gambling advice, like not to borrow money or gamble more than you can afford to lose. To make decisions about your gambling prior to gambling. To never chase losses, and so on.
They have sectioned off and categorised areas of help and advice, which is a handy touch. They have a lot of information about security, underage gambling, account history, and more. They then go into their self-assessment questionnaire which really helps players to understand potential gambling problems and habits in themselves. This is with questions like: “do I need to gamble with larger amount or for longer periods to get the same feeling or excitement?” and “do I feel restless or irritable when trying to cut down on time spent gambling?” These are potent questions.
They then explain GAMSTOP which can help players to self-exclude from all online casino sites. They also give the link to Be Gamble Aware and GamCare to provide further help for their players.
They then have their reality check reminder feature. This allows players to set reminders that inform them of their time spent gambling. This keeps them informed and in reality. They can then set a new timer, stop playing, or view their account history.
After this, they explain their financial limits. These allow their players to be in control of their gambling and money, with wagering limits, net loss limits, session limits, and deposit limits. These will help ensure that players don’t overspend on deposits and wagers, don’t lose too much money recklessly, and don’t spend too long playing, either.
They then explain their time out periods. This feature allows players to take some time out away from the gaming account where they can’t wager, deposit, or play. This can be for 24 hours, 7 days, or 30 days. They also say that you can self-exclude with them if you need to, but they haven’t explained how long this can be for.
They end with details to further help from gambling organisations like: The Responsible Gambling Trust, Gamblers Anonymous, and more.
Pros & Cons
- Responsible gambling page and info
- Support page
- Gaming options
- Look of the site
- No explanation of how long self-exclusion is for
- No telephone number as a means of contact
To summarise, Shadow Bet Casino has a very good website for their casino players. It has brilliant games and promotions, making for an exciting entertainment site. They have wonderful support and limit tools as well to help players keep playing to a sensible, healthy standard.