Sir Jackpot casino looks rather dull and limited upon first landing on the site. The colours are boring, instead of being the exciting, inviting colours of a casino gaming site. They have a promotion displayed on the first page which is the introduction that players need to be intrigued, which is good and is expected from an online casino gaming website.
Here is what you can find on Sir Jackpot Casino’s website:
Bonuses and Promotions
- €600 welcome bonus plus 100 free spins
- Trigger bonuses with tokens
- Freebie Tuesdays
The €600 welcome bonus comes over your first 3 deposits. On the first deposit, you’ll get 200% up to €60. The second deposit gets you 50% up to €200, and finally, the third deposit gets you 25% up to €400. You’ll get the 100 free spins split across a 5 day period upon beginning your first deposit. A minimum deposit of £20 is required to unlock the bonus, and a 25x wagering requirement applies to the bonus and deposit amount.
The welcome bonus offer is very good, but there’s not many other promotions for regular customers which is a shame. These do have their own terms and conditions which helps the players to understand how they can gain the rewards.
Games on Offer
Sir Jackpot casino has live casino games, roulette, blackjack, jackpot, video poker, slots games, table games, and more minor categories which really helps to properly section off their games for every kind of gamer.
Sir Jackpot casino’s table games include: Ultimate Texas Hold’Em, Casino Hold’Em, Lucky Lucky Blackjack, Suit ‘Em Up Blackjack, Oasis Poker, Pontoon, Baccarat, Caribbean Stud Poker, Punto Banco, Blackjack High Roller, Blackjack Low Roller, and more.
Sir Jackpot casino’s slots games include: Bonanza, Jungle Books, Vikings Go Wild, Hidden Valley, Gonzo’s Quest, Starburst, Aloha, Ozwin’s Jackpot, Danger High Voltage, Big Bad Wolf, Fruit Spin, Alchymedes, and more.
Sir Jackpot’s live casino games include: Baccarat, Blackjack, Roulette, Auto Roulette, French Roulette, Three Card Poker, Roulette La Partage, and more.
Even though the desktop version of the site isn’t very impressive, the mobile site is very well done. It has a menu button for navigating to the other site pages which is useful for the players. They have a menu bar with games and even a search button which really helps the players to find what they are looking for. When you click on a game, it loads to allow you to try out a demo before having an account and wagering. This is very good as it allows new visitors to get to know the games before putting money in. It is a very good mobile site, easy to use and makes for a good usability.
Support and Customer Service
Sir Jackpot Casino has a support page that says they are available 24 hours a day every day. They firstly give their email address for players to use to contact their team if they have any issues that they need addressing. Next, they have said they have a 24 hours live chat feature. The live chat tool is always at the bottom of the site pages, allowing them to get help immediately in a live online private chatroom.
They don’t appear to have a Frequently Asked Questions page or a telephone number as a means of contact, though. This is a shame as some players may need a more personal and direct form of contact, especially in a state of emergency.
Safety and Fairness
Sir Jackpot Casino’s responsible gaming page says that they care very much about the health and safety of their players. They say that gambling should be for entertainment and kept to a safe level. They also explain that it is illegal for people under the age of 18 to gamble on their site and that they set the necessary tools in place to prevent it.
They then go into their game limits. This is with deposit limits which restricts how much you can deposit into your account. These limit the player per transaction, per day, per week, or per month.
Next, they say that you can close your account if needs be. They say that if you have lost control and need help, then you can close your account.
They end by giving further help details for gambling organisations that can support those suffering. This is with Help Guide and Smart Recovery.
However, this is a very disappointing responsible gaming page. It is very limited and does not go into much detail. It does not list specific tools that can help players to limit and control their gaming better to a healthy standard. There is no mention of reality checks, time out features, self-exclusion, autoplay limits, or even a self-assessment test for players to take to see if they have a problem that needs addressing.
Pros & Cons
- Support page
- Games and categories are unique and rife
- Welcome bonus
- Mobile version of the site is very well done
- Responsible gaming page is poor and limited, not giving the right tools for limiting your account
- No telephone number for contact
- No Frequently Asked Questions page
All in all, to conclude, Sir Jackpot casino has a good website, especially on mobile. Though it is limited in part and not the best looking, the site has some very good games and rewards available. They have some support in place, but again it could be better. The responsible gaming tools are very limited, and this is a big downfall. With these slight changes, though, they would have a very good site.